Managing Your Customer Invoices

February 18, 2019


After you have created a new invoice for your customer, you can manage each customer invoice on the Invoices Report. This report shows key invoice details, including current status, and allows you to keep an eye on outstanding invoices and easily perform tasks when necessary.

Reports > Accounting >  Customer Reports > Invoices

The report will load the 20 most recently created invoices from all of your customers. To further filter your list, you can enter a start and end date, and/or select the customers and invoice statuses you want to include. You can also sort by each column.


Invoice Status
Here are the options for the status of a customer invoice:

  • Saved: The invoice has been created, but no further action has been taken.
  • Sent: You can manually mark an invoice as “Sent” if you choose to send the invoice to your customer in some other way besides our emailer.
  • Emailed: If you are sending an invoice via email through your Patriot Software account, the status will automatically be set to “Emailed.”
  • Partially Paid: You have recorded a partial payment for this invoice, but there is an outstanding balance due.
  • Paid: You have recorded payment for the entire balance of the invoice.
  • Voided: When the invoice has been voided, the status will be automatically set to “Voided.” This invoice will no longer be available to record payments, or included in your customer’s balance due.
  • Pending: This will only appear if you have entered the invoice from the Beginning Balances setup wizard, but have not yet completed the wizard.  When an invoice status is pending, you won’t be able to perform any actions with this invoice until the wizard is completed.

Invoice Actions
The Actions dropdown at the end of each row allows you to perform certain activities for that particular invoice. The available actions will depend on the Status of the invoice.

  • View Details: You can view the details of the invoice on the Invoice Detail report.
  • Print: You can print a PDF version of your invoice. When you select Print, the PDF will download to your computer.
  • Void: You can void any invoices that have not been partially or fully paid. For more details, see Voiding a Customer Invoice.
  • Mark as Sent: If you choose not to use our email template and emailer, you can mark the invoice as sent if you’ve sent it another way.
  • Apply Payment: You can apply a payment to any of the customer invoices from here. For more details, see Receiving a Customer Payment.
  • Email: You can use our email template and use Patriot to email this invoice to your customer. For more details, see Emailing Invoices to Your Customers.
  • Create Recurring:  If you use Accounting Premium, you can set this invoice to be repeatedly created and sent.  See Setting Your Recurring Invoices.

You can also view only the invoices for one customer on their record. Go to Accounting > Your Company > Customers > Customer Name > Invoices tab.

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