Customer Reviews
From small, medium, & large USA-based businesses
- Over 50,000 customers
- In all 50 states of the USA
- In every industry imaginable
- With 1 to 500 employees
More customer links
Net Promoter Score
Patriot’s Net Promoter Score (or NPS) has been above 81% for 10 of the last 12 months. According to benchmarking firm, Delighted.com, a score of 55 is high, and Patriot is in the 100th percentile.
Definition: Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend your product or service to others on a scale of 0-10
Review Site, Capterra, Shows ... Our accounting software beats these competitors.
Review Site, Trustpilot, Shows ... 4.9 Out of 5 Stars!
Review Sites, Capterra and Software Advice, Show ... Our payroll beats these competitors.
Customer Satisfaction Score
Patriot’s Customer Satisfaction Score (or CSAT) is consistently high. We have been above 84% for 12 of the last 12 months.
Definition: Customer Satisfaction Score, or CSAT score, is a customer experience metric that measures happiness with a product, service, or support interaction through a customer satisfaction survey that asks: “How satisfied were you with [company]?”