Patriot Payroll Software Reviews
August 11, 2016treehouseadmin
“I don’t know who is running this Patriot Software ship but I sure would like to shake hands with the captain! Quick and accurate customer service that walks the mile to help you get your payroll rolling. Their guidance has never let me down and it was so easy to set up employees for payroll and taxes. I tried 2 other online payrolls and found this one by far the most affordable and user friendly. This is one fine ship you can sail easy into the sunset with.”
Brigget LeClair, BBC Broadcasting Inc.
“I love you guys. I’ve used the ‘Big Guys’ and I really do prefer your software.”
Anecia Sewer, Love City Car Ferries, Inc.
“In small business, we are told you get what you pay for. That is a lie. I am getting way more than I could have dreamed. I am absolutely amazed. The software is easily half the cost of any other option out there. It is absolutely unreal. Your service has continually blown me away. I wish everything in life was as easy to get started and get help with.”
Antonio Gonclaves, On Point Reps
“I highly recommend Patriot Software to any business! Starting up was very easy with knowledgeable people at Patriot. Anytime I ever called in with questions, support was so helpful and very friendly. Definitely a 5-star plus!”
Jennifer Miller, Dave Miller Trucking
“Patriot Software was a godsend. The software price point is right where we need it. The software has all the tools we need for a small business instead of hiring an outside company to take care of our administrative purposes. The software package was easy to learn and teach to our new employees. Our employees can login and access their own present/past paychecks. If needed, I have the option to override anything I see fit. I have already recommended Patriot Software. I cannot say enough good things about it!”
Lyman Schimming, L & B Embroidery, Inc.
“Having a chance to use the software with a free trial period and no obligation or long-term contract is great! Getting started was easy and everything runs smooth. Your customer service is top-notch. My few questions were answered very quickly. I highly recommend Patriot Software to anyone looking to streamline their business.”
Douglas DeLoach, Heavenly Housekeeping, Inc.
“Easy-to-use software. You can go online and use the software which is great! You guys are always there for me to answer my questions.”
Matthew Gilson, Spectrum Capital Corp.
“I moved to Patriot Software last year, and it was one of the best business decisions I have made in a very long time. I LOVE PATRIOT SOFTWARE PAYROLL!!!! The product and service are outstanding. Patriot Software is a comprehensive payroll software, but is very intuitive and easy to use. I am thrilled at how easy it is to navigate through the system and process a payroll. The product and service are outstanding.”
Heidi Sealy, Execuclean Janitorial Services
“Patriot Software works really well for us. It is extremely user-friendly and reasonably priced. The online chat is great; it has helped me a lot when I have questions. The support staff is great. I would recommend using this software.”
Patty Eagon, Evangelical Lutheran Synod Kingdom Workers, Inc.
“Very easy to use; virtually foolproof. Takes very little time to learn nuances of the program. It’s great.”
Dr. Michael Skiver, Harrod Veterinary Clinic
“I am very pleased with the software. It’s so helpful… performed far better than I expected.”
Tyra Oneal, Emergent Staffing Services
“Very simple software. When I called in with a question, it was answered quickly. The payroll and tax software is great, and I know if I have to do it myself it would be expensive and time-consuming; I don’t want to deal with that.”
Bruce Lessey, Bruce Lessey Real Estate
“It is very user-friendly. I recommend it for all small businesses!”
Theresa Jutte, Jutte’s Flowers & Gifts, Ltd.
“The software is excellent for what I need it to do. We are a very small company and do not need any of the big fancy bells and whistles. It’s great to have access to all of the data online so I do not have to save and back up the files and risk losing them.”
Matt Towers, MT Technical Services, Inc.
“Awesome! Really easy to use. The online chat is very useful. When I have questions, you guys answer back very quickly!”
Lee Burgess, Affordable Moonwalk Rentals, Inc.
“No issues. The software is very easy; it’s simple to use, easy to set up. It’s good.”
Jay Swindle, Stemulate, LLC
“Great software that is easy to use with great customer support. I have used payroll software with other companies in the past, and it’s been a nightmare waiting on hold and not reaching a knowledgeable person. With Patriot, you get quick, expert support every time. I have already recommended you guys.”
Tie Smith, College of Charleston Foundation
“Patriot Software is easy to use. You guys have a great support staff. If I need an explanation on something you guys are there to help. I recommend this company.”
Eulia Gadson, Beautiful Beginnings Early Learning Center, LLC
“I am so glad I found you guys. You are wonderful people. The software is fantastic and easy to use. It is very inexpensive for all that it accomplishes. I recommend it!”
Stacey Mintz, Carolina Direct Inc.
“I think Patriot Software is great. The software does everything we need for our small company and at a reasonable price.”
Mona Garcia, Makenzie’s Welders
“The software is wonderful. It’s very inexpensive. I have been very pleased with the services and support staff.”
Kimberly Long, Flicker Theatre & Bar, Inc
“Patriot Software is great. The software does its job well and it’s reasonably priced.”
Kyle Krause, Law Office of Kyle Krause, Prof. LLC
“Patriot Software is very user-friendly. Coming in as a new employee to this agency I was able to easily pick up on the software. The Patriot support team is very eager to help and answer any question that I have.”
Jamie Niekamp, Fort Recovery Insurance Agency, Inc.
“Patriot Software is very easy to use. It is very inexpensive compared to other software on the market. I recommend it.”
Melynda Bauer, Bauer Appliance & Repair Incorporated
“Patriot Software is very user-friendly and reasonably priced. I like the ease of being able to make adjustments for time and reimbursements to individual employees. I would recommend using this software.”
Jessica Cessna, Maroon Picket Fence, LLC
“Patriot Software has great customer service. Whenever I call in with a question I always get an immediate response. I have had no issues in using the software and it has performed well for me. The price is reasonable and I recommend this software.”
Daniel D. Christopherson
“Patriot Software is easy to use. The software is reasonably priced. I would recommend it.”
Grigoriy Vayner, Sima’s Loving Day Care Center
“Love Patriot Software. It takes all the pain out of doing payroll. I have used other software before and it was just too overly complicated. Patriot Software is easy to use and they have a great support team.”
“Patriot Software is a comprehensive payroll and tax service. The software is very intuitive and set at a very reasonable price. The customer support team is very willing to help with any questions. I would recommend this easy-to-use software.”
David Orringer, Velo Med, PLC
“Patriot Software is very intuitive. It is easy and very simple to use. The pricing is very reasonable. The price is far less than other software providers. I would recommend using this software.”
Ryan Vande Berg, Ryan Vande Berg, CPA
“We are a small business with very basic needs where payroll is concerned, so we decided to try Patriot Software. The program provides all the reports we need and the conversion and customer support were amazing. We actually got a call from our customer service representative to tell me she didn’t want to leave me hanging over the weekend with an unresolved issue. Wow! I feel confident that this was a good move for our business.”
Rose Mattran, Sales Consultants of Sarasota, Inc.
“With the free set-up offered by Patriot Software, it’s virtually brainless. All I have to do is plug the hours in and click the button… It’s done! By switching to Patriot Software I am saving nearly 400% from my previous payroll option. In the food industry, it’s a great fringe benefit for my employees when I run payroll every week, and to be only charged monthly for this service is much appreciated.”
James Sherman, Hillcrest Foods LLC
“I love Patriot Software. It makes my job a lot easier. We were doing our payroll by hand and now it’s simple to record the payroll and print off the reports to give to our accountant.”
Kristie, Dr. John A. Jennings
“Patriot Software is great. The software is easy to use and simple to navigate. The general pricing is very reasonable and I would recommend using this software.”
Hesham Mohd, Alrubaidi Investments LLC
“We love Patriot Software. The software is very easy to navigate and the customer support is an A+! I have already recommended this software.”
Lori McGinnis, Younique Creations, LLC
“We are a small company that was searching for affordable software and we found it! We love Patriot Software. The software is really easy and simple to use.”
“Patriot Software does everything that I need it to do. It’s not too fancy and more economically sound than other payroll software that I have used. I am quite happy with the software and reasonable pricing.”
Nathan Kung, Sahara Nights Hookah LLC
“I love Patriot Software. I switched over from a different payroll software provider and I am very happy that I did. The pricing is very reasonable and it has all the functions I need. Every time I call in with questions I get answers right away.”
Mimi Liang, Evermore Logistics Inc.
“After talking with my accountant, I feel you all have a great business going on there. I’ve been in business for 40 years, and payroll has always been hard for me. Your software really makes it much easier.”
Spencer Mace, Mace Construction Inc.
“If there was 10 stars, I would rate you 10. Software is very easy to use, fast and simple. Simply amazing!”
Alfredo Garay, Garay Refrisales
“Patriot Software is great. The software does its job well and it’s reasonably priced. I especially like the home payroll section.”
Linda T., Pain Mgmt Corp
“The software has worked out very well for us, so we will definitely remain as a customer with Patriot Software.”
Pineapple Village Condo Association
“My company has over ten employees and we have been a Patriot Software customer for over two years. The service is outstanding. Ease of set up and use is a breeze. Customer support is always courteous and knows what they are doing. Patriot Software provides the same service as the big names at a fraction of a price. Try the Full Service Payroll. It’s highly recommended.”
Ilya Karlin, More Boxes Corp.
“I had battled trying to understand quick books and intuit but read reviews from other business about Patriot. I signed up and was guided step by step on what I needed to do as a business. This is an amazing program and so easy to set up and work with. When I do forget how to do something or have a question I use the online chat and have been helped right away. I love this program and can’t say enough good things about the ease of the website and load it has taken off me as a business owner. I no longer have to worry about taxes deadlines or not filing correctly. Thanks for the amazing services!”
Tiana Stringer, High Plains Health Plans LLC
“I am very pleased with the Full Service Payroll. The software is very easy to fill in the blanks. I can have my payroll done within 5 to 10 minutes at the most.”
Jeff Lissenden, Lissenden Chiropractic Center, PC
“Wonderful! I would give you guys 6 out of 5 stars if I could. Life is so much easier with your Full Service Payroll. Any questions that I have are answered immediately!”
Melissa Middleton, Cycles By Breeze, LLC.
“I already work between 60 to 70 hours a week. This software saves me a ton of time and money not having to file my payroll taxes every three to four months on my own. It eliminates a lot of stress and headaches and is well worth the price.”
Greg Kallam, Greg’s Tool Sales, Inc.
“I love you guys! I tell everyone I know about your Full Service Payroll and I am always blown away by all that you do for the price.”
Witten Pest Control
“Gotta say so far I am loving your service. Five star experience so far and you have been more than patient in answering all my questions!”
Lisa O’Hearn, Buttonwoods Museum
“We are enjoying using your company, you are very friendly and helpful. You are a breath of fresh air!”
Kristi Truesdale, East Carolina Brace & Limb Co., Inc
“You guys do a great job for me. I’m telling a lot of other general agents that they need to start using you guys. I really appreciate your service.”
Edmund Knolmayer, Knolmayer Agency
“Patriot Software is simply marvelous! And they know how to do customer service…it’s the BEST!”
Brenda Yeh, Millennium Tilles LLC
“I have been with Patriot Software for over a year now, and I have found it to be the best payroll solution I have come across, even recommending it to my brother who also owns his own business and is looking for payroll services.”
Dwight Borges, Borges Sleigh & Carriage Rides
“You guys are very patient. I like how you offer a print out at the end of the year to let me know what’s been done for me.”
Joaquim Desousa, Mulebiz LLC
“I am very happy with the company. Everything is perfection! When I needed help Patriot got me all figured out right away. I used to do payroll myself for the last fifteen years and I love the simplicity of it now with the two transactions: one from NatPay for the wages and one from Patriot for the taxes. All that is missing is the semi-monthly pay frequency from your Time & Attendance Software and once that is implemented I will use that too!”
Jodi Sarntee, Jodi Sarntee Agency, Inc.
“I give Patriot 5 stars for their payroll services. This is my first payroll I’ve ever run and I was so nervous about starting the service. Patriot is very user friendly. It has training videos and all the menus seem to be in the right places. Once you sign up there are step by step instructions to help you go through the process. I was very happy to discover that a staff member called me the next day to see how things were going and answered any questions that I had. I can’t imagine another service being this well laid out and customer friendly. 5 stars for sure!”
Candie Walton, Pet Grooming Plus, Inc
“Yes, I would give your software 5 stars as it is very intuitive. Customer service has been outstanding – both timely and accurate in diagnosing my questions and providing a solution. In the time we have been using the software, we have been impressed with the enhancements … continuously improving our user experience. Finally – we continue to be pleasantly surprised at the reasonable price and the excellent value of this payroll and time collection system relative to competitors in the market.”
George Garrett, Reach Island LLC
“I am very happy with the service. Great one-on-one customer service. It is easy to use and has cut my workload in half. My only complaint is I wish the customer service was open more hours, because I work on payroll late or on the weekends and need help. Besides that – great program. I would highly recommend it!”
Kris, Air Crafters LLC
“Patriot software is fantastic and makes my operation in daily business much, much easier. Wouldn’t do without it — 100 percent satisfaction rating in my book.”
Brine Lloyd, Wholesale + 1
“So far our experience with Patriot Software and your customer service has been great – definitely a 5!”
Marilyn Crosby, First Church of Christ, Scientist, Sunnyvale, California
“I have found Patriot Software to be very affordable compared to your competitor’s payroll products. And I found Patriot to be very easy to use and navigate. It’s been great!”
John Hansen, JC Hansen Enterprises, Inc.
“In doing my research to find the right payroll product, I found Patriot to be the best as Patriot offers web-based services which affords me the flexibility to process payrolls from anywhere, whether from home, the office or while traveling. In addition, I have found customer support to be nothing less than phenomenal!”
Tony, Life Saver Safety
“We chose Patriot Software over 7 years ago and feel we can Trust Patriot completely with our payroll and tax liabilities with no worries! The software is easy to use, but if we do have a question and call customer support, they are always so helpful and never make us feel dumb about our questions. We are extremely pleased!”
Krista, Krista Anne’s
“I love your Payroll Software! I have just started to use the print function to print my checks. I switched from Quicken Payroll and I even want to move my Accounting over to Patriot as well!”
Bryan, Amelia Island Pizza, Inc.
“I give you 5 stars!!! I have dealt with other payroll companies that had hidden fees, weren’t helpful in the setup process and of which the customer service was absolutely horrible (including which they terribly messed up my taxes). I started up with Patriot Software in hopes it would give me the much needed support and quality I was needing yet with no hidden fees and affordable. My initial customer service experience with Patriot was me asking what their hidden fees were since I didn’t see any in any of the fine print. The customer service gentleman said the reason why you aren’t seeing it is because there aren’t any. I called back a couple days later to get assistance with their free setup offer and I felt horrible that I had Rita on the line with me for over an hour all the while she was very genuine and sincere with telling me to relax that’s what she was there for. She walked me step by step through my process including going through stuff I would have had no idea about and truly saved my upcoming 2015 tax time and trouble. I can honestly say that Patriot and I will get along perfectly and I fully trust them to take on my payroll account! Thank you for holding quality customer service and customer rapport in the highest regard!”
Britney, Britney Ullman
“Patriot is so much cheaper than some other payroll providers for the services they offer as far as collecting and remitting our payroll taxes. I also like how easy the deductions are to set up for each employee as we often set them up to pay bills on their behalf using this function and and it’s very simple to set up and apply them to each employee correctly.”
“I would rate my experience with Patriot a 5 for sure! I have talked with Michelle a couple times in initially setting up your software and she was enthusiastic and patient with my concerns from day 1. You were also great in answering my FUTA questions and solving the change in your program to get my rates straight. Tonight I downloaded my quarterly 941 from your website and it was easy and user friendly. Not sure if it saved some of my changes (that will always remain…like my name, not trade name), but it was no problem self populating figures, etc. I used to do my own payroll and taxes (for 20 years), but when I started my business in NY, through BNI I went with PrimePay. When my rep left that company I had nothing but problems from calling in employee hours to getting my checks and paperwork in a timely fashion. Wish I would have known or used you earlier. I would not only have saved approximately $700/yr on payroll processing for one employee, but would also had instant access to pertinent information readily available 24/7. I would highly recommend your services to small businesses with 1-3 employees. Your fees are very reasonable (now don’t raise your rates, lol). I found out about Patriot by googling best payroll software for small businesses.”
Richard Loyst, Chestertown Chiropractic
“I have only one employee (myself) that I pay a regular salary that is pretty much always the same. I’d love the ability to be able to schedule payroll so that it runs regularly. Otherwise I have to go back every two weeks and re-run everything. Which I sometimes forget to do. Other than that I’ve found everything to be great, and in particular the chat support has been very responsive and helpful.”
Kara Todd, Voxel Fox
“Patriot Software is meeting our business needs; it is very easy to use and we love the support through on-line chat, as we’ve had to use it quite a lot!”
Kathy, Daily Enterprises
“It’s very simple to use and great for our small business. I really like the customer service chat window on the application, it’s great to have a representative available to help at any time.”
Michelle, Tri-Mount Publications
“The reason I liked your software for payroll was the ease of use and how accurately taxes are accounted for, even local. I also like the fact that you are web based so I can access payroll anywhere because I do travel and it is very easy to process payroll with only a few clicks.”
Jessica, Pine Manor Auto Sales LLC
“We chose Patriot Software because while researching payroll tax capabilities, Patriot withholds for both the location of the business as well as the location of the employees, while some of your competitors don’t offer this feature. As we have out-of-state employee’s, this feature is very important to us. The Payroll Services are simple and easy to use, and the Customer Support has been great so far.”
Scott, Inquiry Technologies, LLC
“Patriot has a great system! It is easy to use and all the steps are very intuitive. If I ever have a problem or question, technical support is quick to respond (and in a supportive and non judgmental way!) I used [other payroll companies] at another company… Patriot does everything we need at a much lower price.”
Eric, Ammonoosuc Consulting LLC
“As I am a very busy business woman, I looked for Payroll Services that were easy to use, easy to access, and online, and Patriot Software provided me with all that I needed. I have to take into consideration these features, as I run 6 companies, and I trust Patriot with all 6!”
Emmy, Nail Expo & Spa, Inc.
“Patriot Software is meeting my business needs, and offers everything a person could want in a payroll software company. In fact, several other payroll companies have contacted me wanting to offer me their services. In asking them what they have to offer me, what’s included in their services and at what cost, nothing comes close to the value I receive with Patriot; your competition just doesn’t cut it! In addition, the Customer Service is the most consistently reliable, most courteous and helpful on the internet that I’ve ever done business with. Your Customer Service is Classy!”
Clyde, SilverCross Land & Timber Ltd
“Patriot Software offers exactly what you need. The Payroll Software is simple to use, is accurate, on time and I can trust it completely to handle my payroll taxes properly. The Tax Service takes the pressure off; I don’t have to worry about anything! I’d rate your service with “6” Stars!”
Ray, Belmont Garage, Inc.
“Your payroll is very easy and simple to work with! It is also very nicely priced, especially for what I have to do as far as running a payroll only every now and then.”
Ashley, Miss Pam’s Family Child Care
“Patriot Software is very intuitive, the interface is easy to use, it’s easy to navigate and very straightforward. I am very pleased with the overall services!”
Arthur, Bayside Family Eyecare
“I have used Patriot Software for my Payroll needs for the past 2 1/2 years and it is always accurate and easy to use. And whenever I have a question, the Customer Support Team is phenomenal. I would recommend Patriot to anyone! I’d rate it 10 stars!”
Kelly, Caring Matters Home Care
“I have been extremely pleased with the excellent service and customer support that I have received from Patriot over the years. I am especially happy with the simplicity of the system and the ease at which payrolls can be run, printed and then I just close my computer screen and Patriot does the rest. No more accounting nightmares, government forms to fill out, filing deadlines to remember, tax deposits to transfer and reconciliations to lose sleep over! Thank you, Patriot for restoring my freedom to focus on running my business.”
Ron, Katron Realty Professionals, Inc.
“I Love Patriot Software! Patriot is easy to use, easy to understand, and when I need help the chat is a great source, and the phone support is awesome as well.”
Camille, Aquia Christian Academy
“So far 5 STARS I haven’t had to worry about the payroll aspects of running a business! Very affordable also.”
Jerry, Funky Monkeys Shaved Ice
“Chat and phone are great, you’re very patient and you’ve made some changes recently that makes your service better. On the Payroll tab you’ve added the most recent Payrolls list. This is Great, I don’t have to go to reports to find this and you’ve just implemented the ability to export to QB which I’m anxious to try.”
Renee, Burfisher Corporation
“Five stars, have received a helpful answer every time I have used the support service.”
James, Southern Maryland Sailing Association
“Anytime I have questions, they have been answered AND it has been easy to do the payroll process with your software. I like that everyone I have spoken with seems knowledgeable.”
Kim, Desert Image & Design, LLC
“You did a great job and I got my answer fast and perfectly.Great service as always.”
Annie, Enchantment Landscapes, Inc.
“The software is user friendly. I like how I can run my payroll and pay the taxes and everything else is taken care of for me. I like receiving notices about payments being made and clicking on the tab to see what things are due. its nice to have the chat option for questions. The staff is very friendly and helpful in regards to the hardest most confusing questions to the easiest. They are patient enough to make sure you understand everything. It’s nice to have all my employees information and pay stubs saved. I thoroughly enjoy using Patriot Software and will continue using them as long as I have to run payroll.”
Jennifer, Powerhouse Exteriors, LLC
“Patriot Software gets 5 stars, more if it were available. The support staff is wonderful, especially Rita, who is an absolute joy to work with. Wish everything in life could be so accommodating and stress-free!”
Diane Lim, Andrew S. Lim, MD
“You guys have a great support team. I’ve called in twice and you guys have helped me get everything figured out right away!”
Glenn Sieve, Sieve Construction and Skid Service
“I think you guys are great!”
Sheila, Hope for a Better Tomorrow
“I am blown away by the level of customer service Patriot Software provides; any time we call with a question or an issue, the members of the support team go above and beyond to help. You just don’t find that kind of service in every company these days, and at this price point, it’s practically unheard of! The service is truly invaluable.”
Erin, Community First Properties
“I like Patriot Payroll Software. Your payroll process is easy to use. And the reports are perfect, makes payroll tax payments less cumbersome. We know just by looking at your reports, how much we owe and where it goes. Your payroll reports capture all the liabilities and [a different payroll company] did that process internally so it did not break down to Fed w/h, state w/h, ss, med, FUTA and SUTA. I like the owner to see what the liabilities are… not just a general number. And best of all your price!”
Janice, Ink Strokes, Inc
“We really appreciate how easy things were with Patriot.”
Karen Commean, Commean Insurance Agency
“I have a small business and had been looking for a simple-to-use payroll service that could replace the system I was using. I needed complete payroll service at an affordable price and I have found it with Patriot Software. We are in our second year of using them and the ease of use, low cost, complete payroll service and support will keep us using Patriot Software.”
William Buhr, Quality Cleaners
“Patriot’s customer service reps are the best. They work with you hand in hand to get you through difficult times for the first-time business.”
psd protection, Quality Cleaners
“As a small business owner, having a site like Patriot to help me with my employee’s payroll and taxes is extremely helpful to me! Their online and phone support has been amazing. They helped me get everything set up and running, and have been there with me every step of the way. Thank you, Patriot!”
Frank Leong, AGL Internet Solutions Inc.
“The software is very intuitive and easy to use. On the few occasions I needed help, the support team was very responsive and knowledgeable. Excellent response time.”
Cathy Meekins, Happy Hands Early Learning Academy
“Thank you for all your help this year. I am so glad I found Patriot on the Internet. I so like your software!!”
Brenda Yeh, Millennium Tiles LLC
“I really like Patriot, your customer support has been really helpful.”
Kim Dang, Auto Parts Lab
“Everything has been great! When I call, everybody answers quickly. It has simplified payroll for me as far as paying my employees and paying my federal and state taxes. I feel more secure now knowing that everything is getting paid. The reports are fabulous and if I ever think I’ve made a mistake I can check out the reports and find out where and when. I wish I could have used you guys 15 years ago!”
Julie Marchiol, Ascent Health Center
“When I call for help, I get to one of Patriot’s support representatives immediately. The American support is great and it’s nice to talk to someone in the country. I know I can also call if I have any questions!”
Dennis McClain, Royal Palm Industries
“It is with great pleasure that i would love to thank and commend each and every person from Patriot Software that I have corresponded with either via Phone, live chat or even e-mail. You all do such an amazing job; you put every customer service department i have dealt with personally to shame. I hope you all are well taken care of over there (no need to respond to this post script. If possible, just please share my appreciation for all your services with your co-workers so they are all reminded that the great customer service they provide does not go unnoticed by us customers). Your price-to-service ratio is unparalleled.”
Amaury Tapia, Ecological Pest Control LLC
“Best support staff ever!! Fast and knowledgeable.”
Annie, Enchantment Landscapes, Inc
“I love your service. It’s one-stop shopping for all our needs and your customer support is great. We started last year with the basic accounting and then added payroll this year, and it’s been wonderful.”
Kathi Johns, Home & Commercial Electronic Solutions, LLC
“I give Patriot Software Payroll Services 10 stars. I have tried other payroll software packages that were confusing and expensive. Patriot Payroll is so easy to use and accurate. I do direct deposit through Patriot and the cost of this is just a fraction of what I paid monthly for other payroll services. Support staff is excellent and are there when you need them. I recommend this software to everyone. Give it a try, you will not be disappointed!”
Sue Larson, East Ridge Office Complex, LLC
“5 Stars. Small businesses want to devote time to servicing clients rather than administrative functions. Patriot Software has aided that objective by providing excellent and timely payroll assistance. The online system allows for effortless and complete processing of payroll needs. All issues, questions and concerns have been responded to quickly and competently. I recommend Patriot Software without reservation.”
Harry Levy, Healthcare Navigation Consulting, Inc.
“Pro: Very easy to use and simple. Reports are accurate and easy to read.
Cons: Not really any… It would be nice if there was an easier way to handle employee purchases that are deducted from their pay. You can add money to a persons pay (like reimbursements for employee paid expenses) easily, but you can’t deduct money without editing deductions before running payroll, then you have to remember to go back and change the deductions amount before the next payroll or you’ll deduct the sames amount again…”
Lyman Schimming, L & B embroidery, Courtesy of Capterra
“I decided to pay my nanny over the table and was looking for a very basic payroll service that would calculate everything for me while also being affordable. Patriot definitely fit the bill. It’s super reasonably priced, easy to use, and has the all the features I was looking for. Their customer service is extremely helpful and responsive when setting everything up. Bonus that they have free direct deposit. The only drawback so far is they don’t support multiple pay rates for one employee/payroll (in a nanny situation this is common – 1 child vs 2 child rates); however, there was a pretty simple workaround and this feature is apparently going to be released soon. A+”
Marisa Wilson, Courtesy of Capterra
“Year three – great service and perfect for us. We are a super small, 5 employee operation and we needed a lot of support and help at the start setting up payroll and understanding everything! Patriot really saved us!!”
Christina Lane, NMCP, Courtesy of Capterra
“Love this software for my solo private practice in health care!”
Maggie Perry, Hilltop Anxiety Psychotherapy, Inc., Courtesy of Capterra
“This software is very user friendly. Entering in payroll is pretty easy and if there have been any questions, customer service has been very helpful.”
Jessica Danielewicz, Cutting Edge Decks Inc., Courtesy of Capterra
“I really enjoy this software. It makes it easy. I like this software all the way around.”
Shonda Allred, JR’s Transport #2, Inc, Courtesy of Capterra
“We switched over to this software in the middle of the year. While, I chose to set everything up myself, customer service was there right to help with every single step. Any time I’ve had a question they’ve been able to answer either right away or find out for me as soon as possible. Our only “cons” would be that our paychecks need to be laid out a little differently than they allow and also, a plus would be to have an automatic vacation time addition. Each payroll I have to manually enter in hours for my employees. It would be nice to just have that added in for me. Overall, it’s insanely easy… We are so glad we made the switch!”
Kymberly Smith, GRTAvionics, Courtesy of Capterra
“Love this payroll software. Very easy to use and a great value. 100% satisfied.”
Elliot Marks, Platinum Fuel Inc., Courtesy of Capterra
“I have found that with the minimal knowledge that I already had concerning business taxes this product is exactly what I needed to not have to pay high prices for an accountant. They also have been helpful in making sure that we have applied for and pay all taxes that we should. There were several things that I was unaware of that need to be paid.”
Stephanie Fields, Glory Trucking LLC, Courtesy of Capterra
“Everything from payroll to taxes to W-2s is well set up and the staff are professional and courteous and leave the clients with peace of mind. I wouldn’t use any other software for my business and employee needs.”
Lisa Taylor, JTL Crude, LLC, Courtesy of Capterra
“For a few bucks each month, I can run my payroll from anywhere I can get on the internet. Its easy to use and available night and day. Like any software it has a few little quirks, but none that make me want to stop using it. Overall, its excellent, accessible, and easy enough to use once you figure out how you want things to work. I’ve told my CPA about it, and now he is recommending Patriot to many of his small business clients with good feedback as well.”
Terry K, IT Magic, Courtesy of Capterra
“I have had a great experience working with Patriot! Always works and customer support is always ready to help me with any type of question! Thanks keep up the good work.”
Dave Dooley, MedBill, Courtesy of Capterra
“I was using spreadsheets for my payroll and time sheets but entering them in patriot-software has been a lot simpler. The only reason I did not give it 5 stars is that the payroll history link disappeared before I was able to enter my complete history and I needed to get paycheck stubs to an employee for past payroll. Other than that, I am looking forward to the ease of my employees clocking in and out online instead of me having to remember what days they called out or was late to work. And patriot software is processing taxes, thank goodness.”
Tamara Price, Too Convenient Stores, LLC, Courtesy of Capterra
“I had no problems quickly learning and using this software. They walk you through every step with helpful videos and tutorials. I needed a payroll software to pay the people that took care of my father and so many were either complicated, or seemed like overkill. If you want something simple that can grow with you, Patriot Pay is for you.”
Bethany Dragoo, Home Caregivers, Courtesy of Capterra
“I am very happy with the service. Great one on one customer service. It is easy to use and has cut my workload in half. My only complaint is I wish the customer service was open more hours, sometimes work on payroll late or on the weekends and need help. Besides that – great program. I would highly recommend it!”
Kris Wilson, Air Crafters, Courtesy of Capterra
“I have signed 4 different LLCs and running the payroll every month. It works great for us.”
William Wei, Haoyue Investments, Courtesy of Capterra
“We’re a very small nonprofit organization, and we needed an option that was easy, convenient, and of course inexpensive.
Patriot has met our needs and expectation…and more. After setting up direct deposit, Patriot handles everything. It takes us less than 10 minutes to do our bi-monthly payroll, and Patriot does the rest — including all the tax filings and reports.”
Lam Ho, Community Activism Law Alliance, Courtesy of Capterra
“I have used other payroll companies for years. When I saw that my employees can see their stubs, make changes to address and tax info without me, I fell in love with Patriot. My employees also find it easy to use and the prices are great.”
Lloyd M., Marvelous Printing, Courtesy of Capterra
“I really like the software so far. It has been easy to set up, easy to use and when I called in, the customer service was pleasant and informative. So far I have no complaints.”
Curt Blabaum, Physical Medicine, Courtesy of Capterra
“Patriot is super easy to use for a non-accountant person such as myself. Simply enter in the payroll period hours worked and it’s all taken care of for you! The tax service is such a huge weight lifted off my shoulders! I love it!”
Jerry Hicks, Vapor Your Way, Courtesy of Capterra
“Pretty straightforward in set up and maintenance. Customer service is also good with an online chat at the ready anytime I had any questions.”
Jeff Parks, E&J Marketing, Courtesy of Capterra
“Program is easy to use and support, both online and on the phone is wonderful – fast, helpful answers to all my questions.”
Lynn van Nuys, Urban Bicycle Outfitters, Courtesy of Capterra
“I thought it was very easy to setup. Online application makes it very efficient. I love the software, and it is very affordable.”
Tamara Maye, TCM Enterprise, Inc., Courtesy of Capterra
“I’ve used Patriot for over two years now. Entering payrolls is straightforward and easy. Patriot has been flawless with all federal and state filings. Best of all, whenever I’ve had a question, there was a knowledgeable person immediately on the the line with an answer. 5 stars for Patriot!”
Christopher Cline, Cline & Associates, Courtesy of Capterra
“Great deal, works well!”
David Parrish, Cruiser King, Courtesy of Capterra
“Customer service is amazing. I love the online chat option and the staff is always very helpful. The software is easy to use and with the Full Service Payroll they take care of everything!”
Kristy Winegarner, Sure Shot, LLC, Courtesy of Capterra
“Robust payroll software that super easy to use and has all the desired functionality. Customer service very responsive via chat and email. Did I mention that it’s a great value!?”
Jodie Heorg, Caribbee, Courtesy of Capterra
“We are pleased with the Patriot software. Pros: easy to use, pays taxes on my behalf, prepares w-2, can be reached by phone or chat promptly. Cons: don’t know of any.”
Max Bridge, Queensgate Family Chiropractic, Courtesy of Capterra
“Outstanding – user friendly.”
Thomas Ginster, Ginster Law Office, PLC, Courtesy of Capterra
“I run a small business and use Patriot for my payroll needs. It is very easy to setup and use and the price is good too! It’s great having the chat option available, there are always knowledgeable representatives right there, waiting to help and the longest I have waited for a response was around 1 minute. Patriot is great, and I would recommend it to everyone!”
Michelle Samora, Tri-Mount Publications, Courtesy of Capterra
“I really like it and it’s ease of use. The only con are the reports available.”
Yvette, Rushsylvania one stop llc, Courtesy of Capterra
“Perfect for the non expert. Easy setup excellent guide.”
Amaury Tapia , Manager at Ecological Pest control, Courtesy of Capterra
“Quick, easy, great customer service. Customer service was amazing too, being a customer with only one employee and I understand a huge infrastructure being put in place and so happy that there is an offering available for small companies for an amazing cost of only $10/month!”
Rob Bramhall, Owner at RTRIX, LLC, Courtesy of Capterra
“We had some questions with the payroll reports. The customer service representative was very helpful and made the process very easy and understandable.”
Brent Spath, Owner at Carolina Wood Fence, Courtesy of Capterra
“So far it is great. I am new to Patriot software and have used them for my payroll. They have been extremely easy to get on the phone, and have been very helpful with the setup. I am not good at business related things and they made it fairly easy. Price is excellent as well.”
Stephen Hatch, at Hatch SC Anesthesia LLC, Courtesy of Capterra
“We have been using Patriot Software for a few months now and could not be happier. We do basic payroll for 3 employees and Patriot makes it so easy! We have also found the monthly tax filings simple and easy. This is going to make our 2016 tax year so much more efficient!”
Jess Crotty, at Chuck Horne Properties, Courtesy of Capterra
“Its really easy-to-use and user-friendly customer service, the interface is very informative and keeps notifying about what are the next pending steps before employee is really ready to go and all set for payroll. One of the best customer service for free as well as they help you to setup end-to-end and support reps makes sure that everything is done properly.
Cons: The time off tracking. You have to assign the time before-hand otherwise you cant utilize it, you can’t edit entries made when you block an employee time off.”
Hiren Patel, at Leela Consultancy LLC, Courtesy of Capterra
“This product is simple to setup. Easy to configure and use. The pricing is excellent! Best payroll software for small business that I have found.”
Leonard Johnson, at Elite IT Systems, Courtesy of Capterra
“The ease of use and the price are outstanding. I did quite a bit of research and this is where I landed. I also like the options for add-ons as i go.”
Cassi Kretz, at Jamboree Party Box, Courtesy of Capterra
“Trying to find the reports you need can be tricky until you know where to go. Once I talked to the Patriot team and they explained where everything was located it was a breeze.”
Jassica Mendum, at Monkey Madness Of Ocala, Courtesy of Capterra
“The pros outweigh the con’s and the software is amazingly simple to use.”
Chris George, at CMG, Courtesy of Capterra
“The customer support is what sealed the deal. Also, the website is very intuitive and easy to navigate. The tutorials, and walking me through new hires was great.”
Sunni Listo, at Dogpatch Resort, Courtesy of Capterra
“Very easy to use and if I have had any questions, I have always gotten someone on the phone who is very friendly, personable, and more “family” oriented; like we’re friends. We are a new and very small company and this is exactly what we prayed for! You can’t beat their price for all that they offer!”
Linda Wilfong, at Cure Construction, Courtesy of Capterra
“This software is online and easy to use. With Full service payroll they take care of all government filings. There are few settings that need to be done manually , e.g. added the 401k deduction to employee does not automatically set the box that says employee has retirement plan.”
KINJALBEN SHAH, at TECHFORCE SERVICES. INC, Courtesy of Capterra
“I have had no complaints while using Patriot for the past few months, I was thankful to come upon it and switch. The ease of this system is so much easier than other software out there. I was pleasantly surprised with the Customer Service and their knowledge!”
Danielle Ratliff, at Family 4ward, Inc., Courtesy of Capterra
“I’ve used many payroll programs over the years and none were as easy to set up and use as Patriot. By far, Patriot exceeds it’s promise for inexpensive and fully functional payroll software.”
Anthony Pearson, at Anthony Pearson, Courtesy of Capterra
“I am an attorney representing small businesses. My role is to assist them in organizing and running efficiently. In that capacity I am a firm believer in keeping accounting, payroll and other services “in house.” I tested the Patriot Basic Payroll software with the intent of recommending it to my clients. The software was simple and easy to use. The program can be easily adapted to the small business environment and with minimal input from the user calculates Federal and State withholding. An employee portal can be added allowing employees to obtain wage information. The monthly fee is very reasonable.”
William Weiler, at Law Offices of William S. Weiler, Courtesy of Capterra
“This is a great product – so glad I tried it. Saved me $70/month.”
Claudia Pope, at Financial Reliance Inc, Courtesy of Capterra
“I cannot think of any cons–although I have only used it for a week so far. Easy to figure out. Not time consuming.”
Matthew Poirier, at Law Office of Matthew J Poirier PLLC, Courtesy of Capterra
“This is the best software is you want a good payroll department for your small business”
Moshe Gold, at Bob`s Deals, Courtesy of Capterra
“The customer service far exceeds my expectations!!! The product is good and gets better everyday!!! I love it!”
Mya BYRD, at Trinity Tax Services, LLC, Courtesy of Capterra
“We looked into Intuit and Sage but couldn’t find a software for just payroll to do in house for an affordable price. I found Patriot Payroll and was pleased to find the two options for payroll and it is going to save us a lot of money this year. It was easy to set up and we were able to run our first payroll within a couple days of finding this solution. The customer service was very helpful and patient with me through the set up process.”
Amie Merrill, at Henderson County Clinic of Chiropractic PLLC, Courtesy of Capterra
“I used ADP and Paychex previously and they always raise the rates and always get the taxes wrong and do not communicate when you are getting a tax correction taken from your account.
Patriot Software is finally the answer to our small business. First the Price is 1/3 of the price of the big boys. The customer service actually cares. And running payroll is so easy! The whole dashboard feels so clean and simple. I wish I would have found this years ago.
Setting up to run your first payroll takes a lot of information and a little time so be prepared with all your information. The step wise process is easy to follow and customer service helps at every step if needed.”
Dan Weiand, at Mt2 Enterprises, LLC, Courtesy of Capterra
“Patriot software is easy to use when it comes to payroll processing. This was our first time having employees that requires payroll processing. The system is easy to use. The customer service is good as well.”
Thanh Padgett, at Padgett Advance Tech. Inc., Courtesy of Capterra
“I have a small insurance agency and love this product. This product easily allows me to add and delete employees. It also allows me to do payroll very quickly. I was with paychex and just got sick of them messing up my payroll. The software works very well for my small business and the price is Awesome!”
Leonid Zaytsev, at Farmers Insurance Agency, Courtesy of Capterra
“The software was extremely easy to understand, set up and use, even for someone completely new to Payroll Processing.
It asks simple questions, and guides you step by step through everything.
The Dashboard is well-organized, with little question mark icons that anticipate questions and explain what things are. They offer Chat Support, which I have used a few times. They were responsive (I didn’t have to wait more than a few minutes), and were able to answer my questions so I could get back to work quickly.”
Matthew Vire, at Choose to Love LLC, Courtesy of Capterra
“For our small business, Patriot Payroll is the perfect solution. The cost is $100 less a month than we were paying previously, and we can now offer direct deposit. The interface is easy to use and the customer service reps are helpful and knowledgeable. Highly recommended!”
Melissa Schneider, at Cong. B’nai Jacob, Courtesy of Capterra
“This product has been very easy to integrate into our company the tech team has answered all of our questions and it is cost effective as well.”
Steve Dey, at EBA Flooring, Courtesy of Capterra
“excellent product- friendly and helpful staff- help me fixed an issue the first time”
Jaime Santiago, at Healing Internal Ministries LLC., Courtesy of Capterra
“I signed up for the free trial of the service and recieved and call the next day welcoming me to the service. Wow”
Charles Frank, at CF Roofing, Courtesy of Capterra
“Great product and excellent customer service! This company definitely values customer service because when we decided to try their product, their customer service team was available to answer every question that we had. They called us to help set up our account. They have also been available with every question we have had. The product is easy to use and we have not had any issues thus far.”
Jonathan Jones, at TDM Fitness, Inc, Courtesy of Capterra
“Easy to use and affordable. I have had no problems using this software. The customer support has always been friendly and helpful.”
David Lindamood, at Kettering Education Association, Courtesy of Capterra
“Wonderful payroll for a Small business! I have a small business, I am the “owner, manager, chief cook, and bottle washer” as the saying goes. I put off hiring just so I wouldn’t have to wade through the setting up payroll part.
Patriot Payroll made it REALLY easy. The checklist was JUST what I needed! I worked through the forms in a matter of hours, and got my new employee all set up!
I even opted for the time card which integrated perfectly into my payroll.
Easy as pie, I’m glad I found them!”
Alexis Strickland, at Whipped Up Wonderful, Courtesy of Capterra
“Amazing software for payroll. The setup is a little long, but that is any vendor not just this software.
This is truly an all in one. I researched so many different softwares and had demos with about 7 different companies. I love that this is month to month and very transparent with the pricing. I recommend this.
They take a little long to respond when chatting. But the response time was good.”
Mark Adelman, at Brightech Inc., Courtesy of Capterra
“Great Value for a Small Business. The software allows a small business like ours to operate with such efficiency. The accounting program allows us to keep track of our balance sheets and keep everything itemized which reduces the burden during tax time. Only con I’ve experienced so far is not being able to edit transactions in accounting when you make a mistake. You have to put another entry in to correct the previous error. The direct deposit option allows us to offer direct deposit to our employees and reduce our overhead costs.”
Bryon Johnson, at Stryon Businesses L.L.C., Courtesy of Capterra
“Better than the football team that has a similar name! Patriot software has given me literally everything I could possibly have wanted and more, in the following order: 1) Great price 2) functionality 3) simple user interface 4) filings on my behalf.
If there was one thing I wish was different, was just for the UI to be either easy to customize or a bit more “fun”, other than that, it simply just works! Gets the job done, and offers the absolute best bang for one’s buck!
Don’t knock it unless you try it! Once you go patriot, you never go back!”
Amaury Tapia, at Ecological Pest Control, Courtesy of Capterra
“Make the switch – save money – extremely easy to use! I am so glad I heard about this software on the radio. I was very skeptical at first but after running one payroll during the trial period I was hooked. This software is saving our small business over $2,000 a year. WELL worth it!”
Paulina Johnson, at MegaCopies Woodstock, Inc., Courtesy of Capterra
“Best of all payroll software – Simple, Good price, Great customer support. I am using this software for my company payroll for last 1 year. Simple to setup, Easy to run payroll, Great customer support and lots of good reports.”
Sachchida Ojha, at MJB e-Services LLC, Courtesy of Capterra
“Superb Software. The software is simple to use and there are videos to help you along the way. The best part is the knowledge of the customer service reps and their friendliness and willingness to help.”
Mike Perales, at Perales Tennis, Courtesy of Capterra
“I love Patriot software, I have used Sage, tried quick lol, and even by hand. Patriot has saved me time and energy.”
Stefani McCullough, at Metro Coffee, Courtesy of Capterra
“Very easy to setup. Pros-Pricing is much better than Quickbooks Online Payroll
Customer service monitors and emails during setup of the account to see if I was in need of any help.
Cons: Haven’t found any.”
Deanna Hernandez, at Skid Marks Storage Pros, Courtesy of Capterra
“Great customer support! Evan provided superb customer support. He listened to my questions and answered them succinctly instead of just going to the next step in the script. Thoughtful, patient, proactive and professional.”
James Lowder, at Naly’s Kitchen LLC, Courtesy of Capterra
“I HAVE HAD A WONDERFUL EXPERIENCE. THE SUPPORT TEAM IS AWESOME. THEY HAVE DONE AN EXCELLENT JOB IN EXPLAINING AND HELPING ME GET MY PAYROLL SET-UP. THERE IS ALOT OF TIME AND PAPERWORK REQUIRED WHILE GETTING IT SETUP, BUT IT MAKES ME FEEL COMFORTED KNOWING HOW MUCH INFO THEY NEED SO IT IS ALL VERY ACCURATE.”
Madison Southards, at Team Taylor Inc. DBA Unique Concept, Courtesy of Capterra
“Cant go wrong! Everything has been great. The product is easy to use and they helped me set everything up, very easy.
Pros: Easy setup and no learning curves. W-2’s were a breeze.
Cons: None at this time.
Recommendations to other buyers: None”
William Traxler, at PURTELLS LLC, Courtesy of Capterra
“I’ve used the payroll software for three years, and have had no problems. My questions have always been answered in a timely manner.
Pros: I like this product because it is straight forward and easy to use. Being a nonprofit organization, it is very much affordable as well.
Cons: I really don’t have any complaints or problems with this software. It has met our needs and we see no reason to change.
Recommendations to other buyers: Utilizing the free demo is very helpful. The web site is easy to navigate and provides useful information.”
Carla Schillero, at C.O.O.L. (Community Outreach Of Love), Courtesy of Capterra
“Still implementing the software but I will be happy to write more once up and running with it after 30 days!
Pros: Good features and functionality necessary for our organization. Great support and communication so far!
Cons: Still implementing the software but none so far.
Recommendations to other buyers: Not at this time, still implementing the software.”
Mary Keane, at 220 Cornerstone, Courtesy of Capterra
“Super easy & FREE trial. I have been using it for over 2 years and the system has changed a few times but only for the better. Super easy to use.
Pros: I love the chat feature, if I have a question I can just ask through there without having to call.
Cons: There is nothing to dislike.”
Daisy Hernandez, at Royal Maintenance Services, Inc., Courtesy of Capterra
“Great Software! I was looking for a software that would make payroll a breeze. Patriot seems to be just what I’ve been looking for.
Pros: Easy to use and great customer support!
Cons: I like everything that I’ve experienced so far.”
Rhonda Allen, at Klassy Klipp, Courtesy of Capterra
“Great option for my small business! I have found this software program to be fast and efficient. It has been a great addition for my business.
Pros: I like the user friendly format and efficiency.
Cons: My only complaint is that payroll takes 3-4 days to process without an upgrade.
Recommendations to other buyers: I would recommend upgrading if you need to process payroll more quickly.”
Caroline Crocker, at Dynamic Counseling, Courtesy of Capterra
“Easy to use. I had absolutely no payroll experience when i began using this program. It was easy to learn and what i couldn’t figure out customer service was great at helping me.
Pros: Easy to use. Straight forward,simple
Cons: I love everything about it.”
Barbara Miller, at BKM Drywall, Courtesy of Capterra
“Excellent program and great price. This was my first payroll program and I had no problem getting it up and running. The customer service was helpful and available right away by chat.
Pros: Easy of access and affordability.
Cons: It does take a little time to get everything squared away to be fully activated.
Recommendations to other buyers: Just leave time for set up and activation.”
Haley Macovitz, at Quality Plumbing & Water Solutions, Courtesy of Capterra
“Love it! A must have! Super easy program. I can run a payroll from start to finish in about 10 minutes. Much more simpler than the competitor programs I have used in the past.
Pros: I love everything about it!
Cons: Haven’t found a thing I don’t like yet.
Recommendations to other buyers: Definitely a must have when running a business!!”
Nikole Davis, at Southside Community Development Corp., Courtesy of Capterra
“Used it for a month, liking it so far. Took me awhile to navigate everything, mostly because we’ve never employed anyone before. I needed help to get started and great customer service to get me through the process since I was unfamiliar with all that was needed. They took me from New Hire to setting up the payroll. You can print checks or write them out yourself. It’s been pretty smooth.
Pros: It was pretty easy once I got all the forms from the employees and numbers I needed from the state and bank. PS is right there to help you. They don’t send a bazillion e-mails but a check up once in awhile. I have only been using it for about a month but so far so good. I did have the advantage of a friend’s experiences with other payroll software…she’s been through 3 or 4 so far. So I didn’t give those a try at all. They will run my 1099’s and W-2’s at the end of the year for me. We do need to request some services as they don’t necessarily do them automatically. I’ve had great customer service and they patiently walk me through everything when I need it.
Cons: Sometimes it’s hard to know where the online info is that I need. The “check stub” gives the employee fees as well as the the employer contributions so I cut it in half. But that may be due to the fact that I write the checks instead of printing off a business payroll check. I would like them to have an option just for commission. You have to put in some hourly thing (I put $1) and then you can put in commission later in the program. So it works, it’s kind of like they worked for you for an hour and you paid them $500. Expensive looking hour. Everything is online ( I am a paper in hand person…) so some times I am not sure where to find what I am looking for. However, a walk-through is just a phone call away (a Pro).
Recommendations to other buyers: I chose the “full service” so I don’t have to worry about filing with the Federal government and state. That makes it easy. Also, it was a little less expensive. The program was put together by a guy trying to help others (not just for the money). I liked that he wanted to help others.”
Carol Madsen, at J-Pro Inspects, LLC, Courtesy of Capterra
“Fantastic Payroll Service! These guys are simply the best. They immediately call you to help you setup all the tax and banks stuff. They make everything sleek and user friendly. We are a very small business and these guys are a dream come true. They take all the non-fun stuff and do it for you!
Pros: Easy to use software, super great, very friendly staff.
Cons: No cons found!
Recommendations to other buyers: Give them a try!”
Meng Lin, at Pawsitive Mobile Pet Spa, Courtesy of Capterra
“Best payroll software. This software is the best considering I’ve tried out many. I love that you can run payroll whenever you want and aren’t limited to a set day.
Pros: Running payroll whenever you want. Easy to use. Great customer support.
Cons: There are a few things I would change about this software but it’s not anything that would keep me from using it.
Recommendations to other buyers: Definitely should give this software a try.”
Angela Yi, at CBMI Construction, Courtesy of Capterra
“It’s always a bit of a hassle to set-up a new vendor and transfer information into a new system. Patriot made this very easy and provided great customer service every step of the way.
Pros: Customer service is top notch! So nice to talk to a real person located in the United States
Cons: Relatively new software so they are still adding features and functionality
Recommendations to other buyers: Give it a try.”
Lori Reinbolt, at Orrville Area Chamber of Commerce, Courtesy of Capterra
“Easy Peasy. The people are very friendly and helpful.
Pros: great customer service, price is 80% less than what we paid our previous service ADP. we can get through to real people and not be on hold.
Cons: the direct deposit functionality is very restrictive. They require that the payroll be processed by Monday to be in the employee’s account on Friday. They use a third party to do the direct deposits (with ADP you can do it right up the the day before payday). I think they need to address this to accommodate a more and more paperless environment. Also, if you make a mistake on a payroll deduction you cannot go back and edit the deduction after you have entered hours. You have to delete the entire payroll edit the deduction and then re-enter the payroll. Very clunky. The alternative would be to approve the payroll void the incorrect check and then re run another payroll. 🙁 To get around this you can do an ACH from your company account manually – banks usually charge for this feature or set your employees up in bill pay but this also allows any one who might see a bank statement to also see payroll numbers so you must be careful with the descriptions you give these transactions. The data export to Quickbooks is bogus if you are looking to enter actual accounting numbers in to quickbooks.
Recommendations to other buyers: if possible do implementation at year end. If not year end quarter end.”
Prentiss Ingraham, at Sun Citie Enterprises, Courtesy of Capterra
“Great Time Saver!! I use this software for several companies; each one with a unique situation. The software is very adaptable to all sizes of employers. You can use all or part of the functions, depending on your particular needs.
Pros: Saves time and money! The time savings and elimination of stress about deadlines is so worth the cost of the software. Easy to learn; No setup snags and no learning curve.
Cons: Would like to be able to handle several companies under one platform even if it would mean paying separate fees. I have to have an “account” and login for each company.
Recommendations to other buyers: Consider the time you will save when you use this software. One late filing fee or penalty could outweigh the cost of the software.”
Kathy Justice, at NCCP, Courtesy of Capterra
“I have found this very easy, fast, user friendly and could not believe how easy it was to get started with this processes.
Pros: I have found this very easy, fast, user friendly and could not believe how easy it was to get started with this processes. I really think that it best feature is the fact that it is so user friendly.
Cons: I did not find anything that I was dissatisfied with, I am very happy overall I have not been with them long but I am happy.
Recommendations to other buyers: Try you have nothing to loose its a free trial and if you don’t like it, cancel. If you do like it, then stay like i did.”
Kelly Larson, at Hairway 2 Heaven, Courtesy of Capterra
“Solid Affordable Option. As an accountant who prepares payroll for a couple dozen clients I’ve used at least half a dozen payroll products over the years. I recently moved my entire client base to Patriot. I’ve found it to be a solid, affordable solution. I’m looking forward to a long, mutually prosperous relationship.
Pros: I like the fact that it leaves me in control of my client’s payroll. Support has been excellent and has been extremely receptive to a couple suggestions/requests I’ve made. While it doesn’t directly impact the software itself, I sincerely appreciate the founder/owner’s personal values.
Cons: I’d prefer to see data entry forms be a bit smaller/more concise to ease data entry and a couple data entry locations are not where I would have expected them–just took a little getting used to. Because most of my clients are in Ohio, municipal income tax withholding is a big issue. Being able to specify different mailing and work addresses would be really helpful. The majority of my clients are churches and ministries who have clergy employees. In the current iteration, housing allowance has to be manually entered each payday; however, following a conversation with my support guru, I’m happy to say Patriot is working on a permanent solution.
Recommendations to other buyers: Other solutions might be a bit slicker but few can match Patriot’s combination of capability and cost. Check it out.”
Jerry Stephens, at Ministry Consulting Group LLC, Courtesy of Capterra
“I was looking for a software that can handle timecards, payroll, and bookkeeping features for a small ( 10-15 employees ) company. Did try it out for a week, was very impressed with ease of use and simplicity of the product. I have been using this product since 2013…
Pros: ease of use…
Recommendations to other buyers: no.”
Kent Patel, at Shreeman Inc, Courtesy of Capterra
“Easy to use. Very user friendly interface. Payroll is very easy to do. Setting up the payroll account is also a breeze. The software also gives very detailed instructions on how to setup automatic deduction of taxes and all the paperwork that needs to be filed with the state franchise department.
Pros: Spend some time getting to know the software. Although, it is easy to use, it helps to get to know the lay of land a little bit to find out if this software really meets your needs.
Cons: Not much to dislike as yet as I whatever parts of the software I have used (payroll mainly), they work just fine. However, I am having a bit of problem getting the direct deposit going with Natpay as they are very slow in responding. Spend some time getting to know the software. Although, it is easy to use, it helps to get to know the lay of land a little bit to find out if this software really meets your needs.
Recommendations to other buyers: Spend some time getting to know the software. Although, it is easy to use, it helps to get to know the lay of land a little bit to find out if this software really meets your needs.”
Andrea Soleberry, at Strongwilled Consultants, Courtesy of Capterra
“Easy to use! Really like the software. Easy to use, not a long wait time when calling for help. My state received my information fast and accurate .
Pros: Don’t have to be a computer wizard to use the software,
Cons: None at this present time.
Recommendations to other buyers: N/A”
Renee Jackson, at KJ’s Po-Boy Express, Courtesy of Capterra
“Amazing service! The web based interface is extremely easy to use. I called twice over the last year with questions and the customer service was outstanding. Also, it is by far the lowest cost product for payroll!
Pros: The price and ease of use.
Cons: I didn’t find any cons for my needs.”
Brian Cunningham, at Snack N’ Play, Courtesy of Capterra
“Patriot Software for small business needs. Patriot has amazing customer service. They make it easy to set up and include many features other companies only offer through third parties with additional fees.
Pros: The software is very inclusive and offers all of the services we wanted and needed for simplifying our organization.
Cons: The setup is time consuming as it is with any software of this nature.”
Aaron Zacks, at Vibrance Family Chiropractic, Courtesy of Capterra
“I use it to pay myself payroll from my S corporation. I have the full service plan, which really simplifies my payroll.
Pros: Easy to use and excellent customer service. Very reasonably priced.
Cons: None so far.
Recommendations to other buyers: Get the full service payroll plan to automate your tax deposits and filing.”
Todd Swartzendruber, at Todd M. Swartzendruber, APLC, Courtesy of Capterra
“Very easy to use. I’m a new company owner. After I hired my employee, I needed to set up payroll. I found Patriot online. I saw a lot of good things about it so decided to use it as well. It’s very easy to set up. If you have any questions, you can easily reach out to their customer service for help.
Pros: very easy to set up. If you have any questions, you can easily reach out to their customer service for help.
Recommendations to other buyers: N/A”
Jerry Jia, at TrainGo, Inc., Courtesy of Capterra
“I am a new business owner and I am just now tapping into the software. So I love it so far so good. I will continue to use the product.
Pros: I love the ease of use in the software. It is easy to navigate through.
Cons: I guess I would say that I would like customer service to stay open a little later than 4:00 CST.
Recommendations to other buyers: Not just yet. But I love it.”
Kenisha Terry Williams, at Beni HR Consulting Group, Courtesy of Capterra
“Try Patriot First. You’ll Be Quite Surprised at the ease of use. This is the way to go when you don’t have the resources to hire overhead to keep your small business in order.
Pros: So much more easier to use than QB or the other accounting software packages out there. I was over QB crashing on my system before enough was enough.
Cons: I honestly don’t have anything negative to say about this software. I would recommend it over QB or some of the other expert programs out in the market place.
Recommendations to other buyers: This is the way to go when you don’t have the resources to hire overhead to keep your small business in order.”
Debora Barber, at Blew Solutions, Courtesy of Capterra
“Excellent! Never been easier , great value. Patriot Software has exceeded my expectations. I had looked at a few different services and decided on Patriot. It was a great decision.
Pros: Chat has been a great asset in getting my company setup.
Cons: Not being able to edit my Unemployment tax percentage. I entered in one percentage and then found mine was lower. I cannot edit this according to a patriot customer service rep. 🙁
Recommendations to other buyers: Try it, you will be very pleased Im sure!”
Allen Conway, at Amac Services, LLC, Courtesy of Capterra
“Excellent program. I have been looking for a software to fit our need for at least 5 years. I was so glad that I found patriot.
Pros: I like the fact that we could start it any time of the year. There was no waiting for a new year or new quarter.
Cons: The start up data entry was exhausting. It took longer than I expected.
Recommendations to other buyers: Pay close attention to the data that you put in.”
Opel Sniegowski, at v, Courtesy of Capterra
“We use the software to process payroll for one employee at this time, we’ve been using the software for 10 months now.
Pros: Basic functions are user friendly, accessing prior employee information is easy, uploading necessary documents for Patriot is simple, software is secure, customer service is good.
Cons: The monthly fee for our small office seems high, more in depth processes of deductions required a call to customer service to figure out, customer service doesn’t call you back even if they say they will.”
Kristina Gollier, at Freight Ship Logistics, Courtesy of Capterra
“I found some tasks to be difficult while using this software. I had to spend much time learning features that I needed for my business needs. However with practice I was able to use the software for my business needs.
Pros: They have a great customer support. All agents and chat professionals are friendly and knowledgeable about the product and are very helpful when you get stuck.
Cons: At times, there are too many clicks to find answers to your questions.
Recommendations to other buyers: N/A”
Charlotte Wynn, at Wynn Foster Ent., Courtesy of Capterra
“Great value for the money. We use it for payroll only and it saves us about $1,000.00 per month from our previous provider. It was also easy to make the switch.
Pros: price and support.
Cons: I don’t particularly care for the part that you can not see the account numbers of the employee’s bank account after they are entered.
Recommendations to other buyers: since it is free for at least the first 30 day, I cannot see anyone not trying it.”
Kathleen Moran, at Palantir USA, Courtesy of Capterra
“Easy To Use/Great Staff. The solutions Patriot Software offers is very intuitive and easy to use. Whenever I’ve had a question, I was always able to get a live person in the U.S. that was courteous and helpful.
Pros: The solutions Patriot Software offers is very intuitive and easy to use. Whenever I’ve had a question, I was always able to get a live person in the U.S. that was courteous and helpful.
Cons: I have no complaints to date.
Recommendations to other buyers: Although price is important, it is just as important to have software that is user friendly and has customer service that can actually communicate with you.”
Louis Lerant, at The Harrisburger LLC, Courtesy of Capterra
“Simple and intuitive. Very functional.
Pros: simple and easy to use, website is laid out well. Payroll feature is top notch.
Cons: Pull down tabs aren’t very functional.
Recommendations to other buyers: none.”
Daniel McGuinness, at Collin College, Courtesy of Capterra
“Easy to use system. So far I am enjoying my HR experience with patriot software. I love the three step easy payroll system and the chat box with customer support.
Pros: the easy to use run payroll system.
Cons: nothing so far.
Recommendations to other buyers: no not at this time.”
Ashely Newson, at Pearlys, Courtesy of Capterra