Customer Reviews of Our Payroll Software
Tens-of-thousands of businesses of all sizes use Patriot payroll software to pay their employees…quickly and easily.
View our rankings on third-party review sites:
One of the main reasons we went with Patriot was because of their US-based support team. This panned out for us since I have needed to contact support multiple times, and I have always spoken with someone that I could understand, and I almost always get someone on the phone in under 5 minutes. I wish their payroll platform and UI was a little more separated from their accounting software platform, and I also wish they would hurry up and get a better connection to QBO, but overall, I can't say they're any worse than some of the other options out there. We almost went with Gusto, but Gusto's CS (along with several of the other big names) has really taken a hit after COVID. Patriot on the other hand has been excellent.
Whenever I have any issue, it's so very easy to reach a support agent, on the phone, and quickly. All agents at the company are fully conversant in all areas, always making it a pleasure to deal with the company.
Easy to use software and great technical support.
Easy setup, with quick and helpful responses to all of my questions. Software is well-designed. It is easier to use, and functions better for our office than Quickbooks Desktop
River Arts Dentistry
We have been using Patriot Software for payroll the last 6+ years and are continuing to do so with our newly formed LLC. The company is very responsive if you ever need help and issues are resolved immediately. Any staff I have spoken with has extremely patient, kind, and courteous The PR is easy to learn and navigate. I love the net to gross feature because we get an annual bonus that I used to have manually manipulate to calculate the gross. I highly recommend Patriot Software
Patriot has been there for us payroll after payroll for many years now. Timeliness and accuracy have been our experience with Patriot.
Support we received each time we needed documentations either for our corporate tax or for other reasons was always quick and detailed.
Another awesome experience with a great company! It’s so refreshing to talk with an American based customer service representative, without having to wait on hold a long time. Very professional, knowledgeable and courteous staff. I highly recommend Patriot Software!
I find it easy to run reports & get my payroll done in 30 minutes
Patriot is doing everything I asked and more!
I wanted a simple payroll service for our small business. 3 different attempts with other big name companies only left me frustrated, disillusioned, and irritated. Not the case with Patriot Software. Fair pricing, easy set up, and an incredibly knowledgeable staff have made it all so easy. Questions asked, questions answered, promptly, Every time! Patriot is a refreshing reminder of the way business's should operate.
The reports enabled us to easily respond to bankers requests.
Amazing customer service / tech support; easy to use, user-friendly website!
As soon as I called a human took the call and was able to answer all my questions.
I just do a small payroll and Patriot payroll is easy and quick. PA has a local tax and the program doesn’t break down that tax by person.
When I've had issues they have handled them very quickly and professionally.
Patriot Software has handled our payroll needs for the past 5 years. I am always able to speak with someone quickly if I have a question, and any questions or issues have been addressed immediately. I’ve been extremely satisfied with the job they have done for our company.
Quick answer with excellent information that quickly resolved my problem!!!
Fantastic product. Easy to use, clear, comprehensive. Best customer service I've ever worked with.
They solved the problem promptly.
Pro Demo LLC
I received a notification from the state of TN that my quarterly payroll taxes had not been filed, yet they were filed already. Patriot reached out on my behalf and corrected the state’s mistake and ensured they had the reports.
Patriot is doing their job so I don't have to.
Efficient and reliable accounting and payroll service. I highly recommend it.
Short wait times for customer service and receiving the info we need quickly.
Federal Tax Withholding Question I had a simple questions about adjusting an employee's federal withholding. It was easy to send an email with my question and I received a reply promptly with easy to understand and carryout directions.
Patriot Software has provided an exceptional experience during the onboarding process. Staff members have been knowledgeable, professional, and warm.
Customer service is always available, helpful and caring. For the price I pay, the service is beyond expectations. I feel valued and cared for.
The support is very helpful and their software is easy to use.
We had a big error on our side of payroll/tax filings and when I asked for help, they not only helped with solutions but also gave me options of having them fix it at a cost or doing it myself for free. And even explained all the steps I'd need to follow to handle it myself. In the end it was just a better choice to have the professionals handle it. My stress level immediately decreased after speaking with them.
I have been with Patriot for over 5 years and the customer service is top-notch!
I've always done administrative work but never done anything payroll related; however, for me Patriot Software has been easy to learn and use. The monthly cost is not bad either. Regarding speaking to someone, I called and spoke to Stephanie who was very helpful in answering my questions about deductions and contributions. So far, I'm happy with this payroll software and would recommend it.
I was able to get help and process my payroll quickly and without any complications.
Your customer service is very good. No longer time to wait. Also, my issues have been fixed or corrected quickly.
I am new to the software and the most important thing for me is great customer service. One day I had a question about how to use the platform. They answered my phone call quickly and helped me to resolve my issue within minutes!
Super helpful and issue was resolved quickly.
Excellent customer service on every call. Reps are knowledgeable, friendly and helpful.
Patriot Software makes my payroll simple!
Handled SVB crisis very well!
You have been good at staying with me while I was working and learning the process.
Ease of use, simplifies payroll duties, would highly recommend.
I had some questions about getting our payroll set up. The customer service rep was knowledgeable and quickly answered all my questions and got me back on track. I look forward to working with Patriot Software!
Very helpful navigating the reports options. I'm still learning where everything is in the program.
Good product easy to use for non technical person. Great customer service team - always respond quickly and resolve our issues with out making feel stupid. Priced below other services and better service.
Patriot is simple to use and when I do need assistance, my call is answered right away by a trained person that speaks clearly and concisely, unlike their competitors. I have used them all over the past 20 years and I find Patriot to be far superior to the others.
I was nervous about doing my own payroll but their system is easy to navigate and the staff is so helpful.
Patriot was helpful with answering all my questions when doing my first payroll. Very easy to navigate through their system. Would definitely recommend them.
Very easy to use and very convenient. I love it!
They are helpful, answer questions, speak clear English, no long waits on the phone
Excellent assistance from chat. Question answered without hesitation.
Patriot software is so amazingly easy to use, BUT, their support is even better!! We have been consistently impressed and so appreciative of this product and company!!!
Online chat available and answered all my silly and stupid questions quickly.
I have been using Patriot Payroll for my company's payroll for over 3 years. They make my Payroll process super simple and easy to use. Anytime that I have had a question, they are easy to get on the phone and always have helpful and knowledgeable service reps. I can't recommend them highly enough!
Easy payroll software to set up. Great communication with support staff.
I was very impressed with the service and especially the communication during the situation with the SVB Closure. Patriot really earned my respect in the way it was handled. I called on Monday with a question and not only was my call answered promptly, customer service was knowledgeable and friendly. Later in the week, I communicated via email. My question was answered to my satisfaction. The week before I called with an unrelated question and had a similar experience. Quick, knowledgeable, and friendly. You are much appreciated!
B Squared Fine Homes, LLC
Customer service agent helped me make changes to my service products. She went out of her way to make it a quick, pleasant and productive experience. One of the very important aspects of doing business with Patriot is the ability to speak in person with a native English speaker who can help. Please don't do away with this feature of customer service.
Great communication during the recent banking crisis!
I can only imagine everything that needed to be done as a result of the SVB collapse. I appreciate that Patriot got it done so quickly that when I needed to submit payroll less that 2 business days later, the SVB issue was basically non-existent related to the normal payroll submission process.
Regardless of whether I obtain assistance through a telephone call or online chatting, the representatives have always been cordial, informative, and patient. And my wait time is rarely ever long at all.
My experience with Patriot Software was great. I started with the basic payroll and and after about a month, I decided that I would go all in with all the services. They helped get set up initially and then helped me switch over very quickly and easily.
Intuitive software. Very helpful support.
Patriot payroll's full service makes doing payroll a breeze! They are affordable and their customer support personnel are U.S. based, knowledgeable, and top notch. They always answer my questions and walk me through any challenges I may have. Highly recommend Patriot Payroll!
The Ottawa Club
Great job answered questions in a few minutes. Professional and knows his job.
Customer service was excellent! Very quick response and extremely helpful!!
Software is extremely easy to use, and the customer service is phenomenal.
Easy to use. Affordable. Customer service when needed is easy to get and always clearly and concisely answers any questions I've had.
I have been using Patriot Software now for about 5 years. Each time I call with a question or send them by email an item to work on they always respond extremely friendly, extremely timely and with extremely good solutions, thereby overall providing some of the best customer service experience of any company I deal with. Please keep up the good work at Patriot Software - you are doing a great job. The interactions with your staff also show the high quality of people you hire and how well you train them to be great at what they do!
I have used other providers that have high ratings on line but are very poor in customer service compared to Patriot. Patriot is a breath of fresh air for us to work with!
We joined Patriot a number of years ago. Their software is user friendly and their customer service is the best!
I appreciate it when I don't have to wait for hours or days if I have a question. My experience with Patriot Software has been positive and prompt with answers.
Customer service person was very nice and helpful. Save some time! :-)
My calls were always answered. There were no automatic (robot) answers. I spoke with friendly and professional people that guided me through all the steps to get my payroll done. Thank you for that!
I love this software! So easy to navigate. Customer service is fantastic! I really don't know how I managed without it.
Stress free payroll service. Excellent customer service. Overly helpful if you have any questions.
I am a small property management business, with a limited number of employees, so much of my time is spent running the business myself. Patriot Payroll saves me valuable time and effort. All the things that happen in the background and are taken care of for me is a huge weight off my shoulders.
Quick and Easy. They told me exactly how to fix my problem!
The transition to Patriot was very easy. I chatted with customer support about one question and received a prompt response. I am excited to continue to use Patriot Software for our Payroll.
Using Patriot has been trouble free which leaves me free to do a lot of other things and not worry about payroll issues. Questions are readily answered by pleasant people. It has been a good experience for a good price.
The lady took time to explain the options on your software, and helped me understand what I need.
My client finally got a new "temporary EIN" from the state of CO and I entered everything as best I could but wasn't sure that all of the first quarter taxes would be paid, as requested. They looked at the settings and told me everything looked fine. I love being able to talk to a "real person" at Patriot and not having to wait in a long line to do so.
Wonderful representative helped me set my program up.
I love using Patriot for our payroll. Patriot service is A1 and they have been very responsive to any questions. They are also the easiest payroll service I have ever used. I have been doing payroll for 50 years and have used other systems. It's so easy to do, takes very little time and Patriot does all the work, sends in our taxes, does our W2's. I am very happy with Patriot and would recommend it to anyone needing a Payroll service.
We have just started with Patriot, but so far it is great! Very pleased with the ease of doing Payroll checks and their customer service is quick to help and work with you until the problem is solved.
We needed to move our payroll processing away from the mega accounting software with integrated payroll. After much research, we chose Patriot Software. Our initial contact/demonstration with one of their representatives was very informative and helpful. The transition was fairly straightforward, but it did require some planning. There were a few things that we were not aware of that would have been good to know before starting the trial. Mainly, even though you can process a complete payroll without actually sending it/paying anything out, once you "approve" the payroll, you cannot get rid of the data. You can void the payroll, but it cannot be deleted. It would have been useful to know this up front. The other catch is the initial 4-day processing time. We had been using a 2-day processing time for many years, so this was bit of a bump in the road to begin with. We are able to download the payroll data and integrate it fairly simply into our accounting software, so this is a plus. Overall, so far, so good. This seems to be the most flexible payroll software available at the most reasonable price. Customer service so far has been very good. We feel comfortable that Patriot Software will continue to meet our needs for some time to come.
Customer service is the key element, financial data and the like can be daunting to some. This is where your competitors go wrong.
We have just began the onboarding process with Patriot Software. So far we are thrilled with the support we have received. They are making this a smooth transition!
The person was patient and polite, and helped me effectively.
Provided a viable alternative to my issue - clever solution and friendly/ professional person.
Super easy, inexpensive and all in one payroll/taxes to give me peace of mind. Been using for over a year and haven't had one issue yet (knock on wood)...
Woof-Wash and Grooming
This company helped solve a mistake I had made in my payroll, and I was unable to figure out where the problem was. She spoke with her team to confirm her thoughts on the way to remedy the problem as well. It's great to have a second pair of eyes to help you find your mistakes!
The system is easy to use and affordable and any calls to customer service are quick and productive.
We recently started doing our own bookkeeping for our small nonprofit. We had some questions regarding employer taxes and the way Patriot withdraws and pays these income taxes. I was able to get ahold of someone very quickly through Patriot's chat form, and they answered all my questions accurately, quickly and gave me very helpful tips on how to use payroll reports and how to easily view our tax liability. Their response was prompt, friendly accurate, and cleared up all the questions we had!
Customer service agents are knowledgeable, patient, and respectful. Even with questions you think you should already know, they easily help you without making you feel bad for not knowing. The system itself is great. Very user friendly. I definitely would recommend using their program.
Overall customer service is great- easy to get hold of a 'human being' and they are all nice and very helpful. Thank you!
Easy to set up and run payroll. Great customer support.
The software has been very user friendly, and your company has an awesome customer service.
Nittany Property Management
The application is easy to use and very intuitive. EOY W2 support is also easy to use and intuitive. I recommend to any small company I run into.
I am not the most educated when it comes to payroll, but Patriot made me look like a real pro with our payroll. They made it simple to get onboarded and handled the Fed and state deductible requirements. They also have an easy process to work with 1099 contractor pay outs along with end of year processing. Any time I called or emailed the staff, they responded quickly and with the details easy to follow. Definitely recommend using Patriot for payroll .
Software is easy to use, support is awesome and always friendly.
Easy set up. Customer service in line with expectations.
Great experience. Problem resolved quickly and easy. Thank you very much!
Fair price, good support, program works great!
Very helpful and answered my questions….even sent me articles to reinforce the discussion, and gave me tips for next year end as well!
Specialist was able to walk me thru how to create a 1099.
You have the best customer service around! Always so helpful with any questions or problems
Patriot is always there for me. They have a team of representatives that either have the answer or research my issue and help me find a solution quickly. I run my own payroll for my business, but I'm never alone. I am very pleased with Patriot Software as my payroll service.
Client service contact was very informative and helpful, got my issue resolved and I learned something super helpful.
This software is easy to set up and easy to use. I love it!
The customer service representative was friendly, listened to my needs and provided an effective solution. She did so great, I asked her some additional questions she assisted me with.
Quick response with any questions. Makes it very easy.
Navigating the website can be a little challenging at times. But every time I have used the online customer support they have been friendly and very helpful. They easily make up for any challenges I have encountered with the website interface.
Very responsive customer service, software user friendly.
Patriot is affordable compared to all other similar services. Their customer support is outstanding as well!
Easy to use. Great customer service
Easy software, user friendly with incredible customer service and support that was so helpful for business owners that don’t speak accounting / taxes / payroll language. We had a LOT of questions through the set up process about various information needed, but the customer service helped us with everything that wasn't intuitive. We also love the mission and values of Patriot!
I have been with Patriot for at least 7 years, they have never let me down. I recommend them to anybody.
Agent knowledgeable and patient.
This software is easy to use. I’ll admit I did get confused a couple times but there was always someone on customer service that was ready to help. I appreciate them collecting and filing the taxes as well.
All the Rave Salon
I use their basic payroll service, and it's perfect for my small company. I've used a couple other accounting and payroll software companies in the past. Compared to these others, Patriot is easy to use, very affordable, and has excellent customer service. This may be the biggest plus for Patriot, in my opinion. I haven't needed a lot of support, but when I do, the hold times are very short to get someone on the phone, and they are very helpful.
My request was received and handled in a professional manner and in a timely fashion. I asked for a response and I was emailed back. Thank you!
Very helpful and easy to work with.
W. W. Landscape Design
EVERY associate I have ever spoken with was pleasant, kind, helpful, not rushed, eager to assist me. I am brand new to my office role in our church and have A LOT of questions. I have never gotten off the phone with a Patriot associate and been confused or frustrated. I have always finished with the answers I needed and several times found out additional helpful information that I didn't know I needed!!
Tax support team are quick to response.
Eugene In Home Care
The representative was very patient with me and made sure my issue was resolved with one call.
Great platform and convenient!
Our organization has one employee - so we are not complicated and use basic payroll services. We only access payroll once a month. Patriot Payroll has been easy to work with, files all of our payroll reports, and helps us with our questions. I recommend Patriot Payroll for anyone with similar needs.
Treasure Ancient Landmark
Every interaction with your team is a pleasure, but I hardly ever have to interact with them because your service is so good. Great pricing too. I tell all my entrepreneurial friends about you!
The payroll system is easy to use and very reasonably priced! Their customer service is excellent and free. I get complete instructions with sufficient details to get the job done.
First off, I am excited to support a company that shares my values. I started using Patriot Software and was very surprised at how user friendly it is. There are very helpful links and tutorials all throughout the program which I have been utilizing. A couple of times, I did use the easy to find "Chat" option for help and they were so patient with me, kind, clear and concise in giving me the directions I was needing and looking for. I had used Quickbooks for more than 10 years. I am so glad I switched to Patriot. It is totally worth it.
Payroll was easy to set up with direct deposit, employee data and bank accounts. The one phone call I made for questions about setting up a simple IRA went smoothly. My questions were answered immediately. I have not run payroll yet, but if it’s anything like the setup I expect it will be smooth.
Processing is always done correctly and on time. Any questions are answered quickly and completely.
Great program for my small business needs for payroll. Patriot software LLC made my life so easy. I never done payroll and was extremely worried about all the State and federal taxes and processes. This software made it so easy, and I feel confident that everything is done right.
Omni Auction House Corp
Easy walk-through process. Good customer service. Representative helped me all through the process of signing up and running a payroll.
Patriot seems pretty easy to use. Intuitive interface and makes paying employees and payroll taxes simple.
Patriot has great people to walk you though any problems you might have. Their accounting software and full service payroll are less expensive than quickbooks online without any payroll features. Very happy.
Just ran our first payroll, everything went smooth so far. Looking forward to making future payrolls and seeing payroll reports.
I reached out to the support group because I needed help with the process of bonuses for my employees. Your team was helpful that they made it easy to understand the process of applying bonuses to our employees.
I compared two other services including one offered by my bank and chose Patriot SW for several reasons. First is the Cost and simplicity of the FULL Service. The price for the same service from their competitors was substantially more. Then second is the startup process which was a breeze. Finally, it is quick and easy to run payroll.
Patriot is great about customer support. The start up was simple. Thanks!
The payroll software is user friendly and very easy to use. Full service is seamless with all tax deposits and return filings done automatically.
When yet another payroll company I was using decided to just raise their rates exponentially without much warning, I needed to find a company that could help me out. Patriot was fantastic. Their fees are very reasonable, and their customer service is wonderful. So glad I switched.
Events from Lori
I have been using Patriot for five years. They have handled my quarterly tax filing and automatic deposits for all my staff. 11 people on the payroll, all done for an excellent price. As a side note I get an email reminding me whenever a bank holiday will interfere with my payroll so I can make adjustments. All in all a great experience.
The chat I had with the representative was just fine. The wait time was great, only about 1-2 minutes!
Software is so simple to use. Running payroll takes very little time. I also love that they file my reports. Such a time saver and help is always available if/when I have questions.
Patriots Software Payroll is so easy to use, that our business is thinking about adding the Accounting portion of the software. I highly recommend, especially for small business.
Customer service is very good. Do not have to wait long and they always answer my questions. Wish that had an app but the web is ok on a phone.
Excellent customer service, friendly staff.
Great customer service! Always a quick answer!
Telephone support was stellar and friendly.
I was worried that I had made an unresolvable error. The polite man on the phone helped me through the steps to correct the error. He answered my other questions and put me at ease. I got helped within 2 minutes of calling. I had worried about resolving the problem for 2 weeks and then I was politely shown where the button was that I needed to use. I have called for help twice in the year of using Patriot and gotten my problem resolved and I have learned more about the software.
The software made payroll so much easier with them filing tel taxes for you, to how time efficient it is to print checks for payroll.
Forsyth Small Engine Repair
Found initial setup went very easy and was quite organized. We are a Church and the software took care of all of the idiosyncrasies. Pastors are taxed quite differently on housing allowance, but the software did allow for even that, not to mention the SUI & FUTA. We were up and running, including direct deposit within hours. Really glad we heard about Patriot.
User-friendly software! Enter and run payroll on your schedule. Cost-effective for those with few employees
Patriot's (chat) representative was knowledgeable and helpful.
Patriot software is extremely to use. Customer service is very friendly and you can actually get a live person to talk to.
When I reached out for assistance, the chat representative was responsive, helpful. She was able to direct me through the steps to resolve my questions, and to complete the task I had set out to do for my client
I get chat response immediately and when I call they walk me through how to generate reports. The website is well organized and easy steps to complete any payroll tasks. Recently I learned that I can even do 1099NEC as well at no extra cost.
Live chat, as of now, is always available which I what I love about Patriot. Customer service reps are always polite and extremely knowledgeable and helpful.
Representative was able to answer 3 questions for us in great detail while also assisting us hands on to navigate through the system.
Very easy to set up company and employees. I did have to call about setting up direct deposit, but the helpful (and US-based!) customer support person walked me through it in minutes.
I have a small business and Patriot makes it so easy. The software is very user friendly. I like that it is simple to use, non intimidating and easy to navigate. The customer service has been great as well. If you don't know how to do something, they talk you through it with ease.
The video tutorials are very helpful! We also had a lot of support from the help line. The software is easy to navigate and very user friendly. The step-by-step process registration process was truly a blessing. It would be a great help if Patriot would inform customers of any red flags they find promptly so that employees' paychecks are delivered at the appropriate time.
The software made it easy to run payroll. Thank you so much!
I've always found Patriot to have knowledgeable phone reps who can be reached immediately or with only a brief wait time.
Friendly, competent, a pleasure to work with.
Patriot Software works perfectly and when I need help with something they have the nicest, most patient customer service people to help with any issues that arise.
Professional and knowledgeable phone and online support. Short wait times when seeking support. Payroll is straightforward and fairly easy to use.
The representative was knowledgeable and helpful. What else can I ask for?
Patriot representative was super helpful in walking me through my state withholding tax setup.
Exceptional customer service. Agent went through entire process and made sure all questions were answered before ending call. Can’t recommend this service more highly. Exceptional!
Always superb customer service. Informed, helpful and friendly individuals.
I'm not a full service payroll customer, that said, I couldn't do it without Patriot!! I'm a tradesman and they make it doable, easy even, for me to manage my office. I am in control of my business. The chat line is prompt and knowledgeable. The video tutorials are to the point on almost any subject, and really is helpful. Thank you Patriot!! I'm growing with your help, and am confident about my accounting, payroll and taxes. Awesome job!
First and foremost, Patriot customer support agents are friendly and knowledgeable. They made the onboarding process go smoothly and quickly. Secondly, the software is user friendly! I can run payroll in 10 minutes and access reports immediately afterward. Thirdly, it's affordable!! You get the most for your money with this one. I recommend Patriot Software to anyone who owns a small business. They are truly here to help you make the most of your time and money.
Inexpensive. If we have questions, the staff are always friendly and courteous. It is a very easy program to use.
After having done my own payroll for my small business for over 30 years, I was pleasantly surprised how much time and stress I have saved since joining Patriot Software. They not only take care of everything including paying the taxes, but when I needed to make changes to payroll, they responded by phone very quickly (I'm talking minutes) and a live person walked me through the whole process. I highly recommend Patriot Software. Very easy to use of a non-tech savvy 65 year old grandma!
I found Patriot Payroll Software very helpful, option to generate multiple payrolls in a month is extremely helpful for our small business, customer service chat option is really great
Helpful Customer Service. Navigating payroll software and reports with ease. Prompt email answers on filing challenges.
Customer service is great. I love how they can share screen. It makes it much easier.
Excellent service….. Glad I made the move from Quickbooks…
Prior to purchasing a business I reviewed different companies who do payroll and decided to use Patriot Software. It was so easy to set everything up. I love the full service plan because it is one less thing I have to worry about and their fees are reasonable. I had a question when minimum wage changed in our state and customer service was so helpful and friendly! I would recommend them to everyone!
Very simple software and great customer service. Not sure why anyone would pay more to get less with the "bigger" payroll companies.
Easy to use payroll program with exceptional pricing. The initial set up takes time but was definitely worth it in the long run. I would recommend to anyone looking for a great payroll program.
Fitzpatrick Realty Ltd
Very responsive and helpful. Excellent product and service
Great customer service.
The online help feature was quick and easy. Someone connected with me via chat within a few minutes, and was able to solve my problem promptly.
I got what I needed when I needed it and they were pleasant to deal with.
Always accessible and able to assist with any questions.
Ever since we signed up with Patriot to process our payroll I have been more than happy. Patriot makes the process easy, calculating all the taxes related to payroll and paying them on time. Since it saves me so much time I can devote that to other duties.
Your customer service is awesome! Everyone I have spoken with has been extremely supportive and friendly. They are patient with me and my lack of understanding and make it easy for me to understand. Thank you so very much!
Whenever I had to call in, the staff has been very helpful and professional. They wait on the phone with you until you make the corrections, adjustments. They make sure you are comfortable with everything before they end the call.
McMillen & Associates
Just had to update how we pay withhold for payroll. Easy peasy. In the past I have had to change withholding and someone helped me every time.
Easy to use online platform works great for my small company. Very helpful customer support when needed.
He was the most amazing person with lots of patience. Walked through it with me.
Patriot easily gives other online payroll services some serious competition with an easy startup, user-friendly interface, and a super-fast (and super-clear) payroll process. Their system is flexible and provides a very good reporting capability. Customer service is very good, too. Why only 4 stars? I would give 4 1/2, if it were possible. Unlike some payroll services, Patriot withdraws payroll taxes a couple of weeks before they are due (I assume they're making something "on the float") and their prices have increased in the last year, even for the smallest businesses, like my own. But for ease of use and a complete service that includes reporting and remittance of federal and state taxes I'd recommend anyone seeking an online payroll service give Patriot's offering serious consideration. I've been using Patriot since the beginning of 2022 and anticipate a smooth end-of-year process.
Patriot Software takes the guess work out of payroll. With their full service subscription, they do it all…and they do it right! To top it off, their support team is quick, effective, and friendly!
Truly fast and simple to do payroll.
Excellent fast response via chat. Quick response via email to resolve questions.
Year Patriot Client
Patriot never misses a filing deadline or a payment deadline. They do a great job of keeping us compliant.
I called to get help with setting up my books & each time (3x's) the ladies I spoke with were VERY patient & SUPER helpful! I hope Patriot never goes away, their software is easy to use & you can actually talk to someone when you need help. I highly recommend them!
A Mechanic Shop
Great service, makes payroll effortless. So many options for employers and employees.
Quick, clear, nice customer service rep that knew what they are doing not reading a response from a question-answer book.
I received a letter from the IRS and I got worried!!!! I called Patriot and the gentleman on the phone said this was no problem, just a setting had to get changed! He walked me through it and we were done in minutes! Took away my worry! Great job!
Easy to use payroll system with all the features including full state taxes support. Customer service is also really fast. Competitive pricing for a small business
Easy to use. Fast bank verification for withdrawals. Low monthly fees. Highly recommend.
This is my first time doing payroll for my client and Patriot's customer service representative was super helpful during the boarding process. Their price is great and the customer service is top notch.
I typically do not like to use chat support but the team at Patriot makes support via chat very easy and convenient. Been with Patriot for years and would not think of leaving, they simply make payroll as simple.
Very friendly and knowledgeable. They definitely understand customer service.
Prestige World Wide
Best software ever!! They are very helpful if you need it.
During over 2 years of service I have never experienced any downtime using Patriot.
Very detailed directions & still got payroll off on time.
I love Patriot Software LLC it help me a lot with payroll. If I have questions I call and there is always someone who help me and solves my problem. Makes my business easy!
Patriot Software has been well worth the money. They submit taxes for me and it makes my life so much easier. We only have one employee so the thought of having to do all the different taxes on my own for one employee would not be fun. Payroll takes minutes! Worth every penny!
Never had a problem that they could not solve in 5 -10 minutes And they were always courteous kind and very helpful at every turn I always know that I can count on patriot software if I have a problem or I’m not sure about some thing they’re right there on the spot and they always respond.
Patriot makes things simple. A click here and there and done with Payroll. When I made a mistake recently on my payroll, I called and was quickly advised how to correct it and I was on my way! Reasonably priced service that offers excellent customer service. Been with them going on 4 years and they haven't ever disappointed!
When I had a question that needed immediate attention it was answered and resolved in a very timely manner. Thank you!
They have knowledgeable and professional customer service agents.
I was having trouble with a change I needed to make. The individual who helped me on chat was quick to respond and provided clearly communicated steps that would take care of my problem. And they did
The best thing about Patriot is the ease of working in it, and having a real person available to answer questions when I can't figure it out. Best thing ever.
Patriot is easy to use for someone who doesn't really know what to do with all the reporting that needs to happen. It's good to know I don't have to hire and pay a large amount to someone to make sure I am in compliance and my employees get paid quickly and appropriately.
The support is courteous and knowledgeable. The software is amazingly easy to use and understand.
Representative via Patriot Software Chat responded immediately and accurately to my questions with extremely helpful information.
This company is very responsive to any questions and somebody always answers their phone when you call them. The software is extremely easy to use and it is very reasonably priced. I highly recommend them.
It is a pleasure working with the service team at Patriot. Everyone has been extremely helpful.
Easy to use and when I call someone answers without a long wait time and gives me an answer to my question every time.
Easy upload of documents, prompt response, and hopefully a quick resolution.
Doing business with company has been wonderful. I highly recommend them for all aspects of payroll and accounting. They are knowledgeable, helpful and are always patient and understanding.
I have been using PS for several years and have to say it the best payroll SW for the money. I did a lot of research before making this decision and I'm still happy and would do it again. The reason for the 4 Star is there is no app to do the punch in and out. Your employees login thru their web portal. It's not that big of a deal just would make it easier.
The setup and interface are well designed. The service is a good value for the cost and compares well with other payroll providers. I required some assistance from customer support (for an error I created) and they were prompt and accurate with their help.
Once again, excellent customer service. I am continuing to move my clients over to Patriot!
I made the switch from another mainstream payroll software to Patriot about a year ago and it was very easy. Support was helpful and prompt. The program is straightforward and fast to run a payroll. While things are a bit more complicated than when I was using payroll from the same company my GL is with, it's still better price-wise and I appreciate the freedom from the frustrations I was having more and more frequently on the other side.
The program does what it says without any complications. I should have used it much earlier and saved me time, money, and aggravation.
Easy to use software, responsive customer service and reasonable price structure
Great service and product. Tech support very helpful and courteous
We were having questions on set-up of the accounts. We made a total of 4 calls and were treated very politely and patiently. The calls were answered in a timely manner. We were able to resolve each issue we were having.
Representatives communicated my need for an expedite service and it got done.
All around, an amazing service. I'm new to processing our payroll and anytime I have a question or need assistance, I can absolutely rely on the customer service support. I've already recommended Patriot to a couple of my friends who have their own company.
The services that we use are super easy to use and if there is any question that we need help with they have fast, real human help that always solves the problem or answers the question. We love using Patriot for both Payroll & Accounting
I found Patriot Software’s customer service to be top notch, and the website to be user-friendly. The price is reasonable. I’m happy I switched.
Always a pleasure working with Patriot Software. Answers to my questions are always expedient and professional. I highly recommend.
Great program...easy to use. Best part is their customer support. Never disappointed when I need help. Their people are great!
I am very pleased with the payroll software. Very easy to use, easy to follow instructions. Customer Service is top notch!
Patriot is worry free. You just plug in your numbers and they take care of the rest.
Patriot was so easy to set up. I called them afterward to ask a question and it was answered immediately and I was able to do payroll the same day. I was elated because I had been trying to do payroll with Intuit and I waited 2 whole weeks without a resolution.
Quick responses to any issues. Easy to contact either by phone or live chat.
I had lost my cell phone and needed to do payroll and when signing on, it would only verified by cell. They work with me to set up another way to do it
I needed some help with the initial use of the software. Tech support was fantastic-- individual was friendly and competent, and I was on my way. Terrific experience!
Excellent customer service, professional, and friendly
I have used Patriot Software for over 6 years to handle my payroll taxes. In my opinion, there isn't a better payroll or accounting software on the market. In addition to Patriot being a great payroll and accounting service provider, the company has skilled agents who has always been happy to assist with any problem I encountered. And I have never waited on the phone for hours before speaking with an agent. Customer service is excellent!
Processing payroll is simple and quick. We are saving a lot of money compared to our old service.
It works. Best part they have a phone number and human beings answer the phone.
Patriot has excellent customer service, with very knowledgeable staff.
First Class support crew at Patriot Software. They knew their stuff, could always answer my questions and helped us through our payroll implementation. The only delay/hassle was dealing with each of the government entities that had processes we had to go through (this was our first payroll ever!) to get our taxes, unemployment, etc. set up. Not complaining, but there were several steps we had to go through. Patriot guided us through all of this; they did a great job. We ran our first payroll this week, and it all worked!
The system is easy to use and very good tech support if needed.
Quick response with exactly what I needed. I love Patriot payroll, simple and thorough!
The customer service is excellent at Patriot. They answer the phones, online chats are nearly immediate. Even during high volume times, I am always confident that I will reach someone when I need to. When the Rep doesn't have my info on the spot, they always follow up in a timely manner.
I like how there have been many videos and articles available to answer questions along the way as I have been setting up payroll. They have tried to make it as easy and painless as possible and I appreciate that! I had to call to clarify a few items and I was helped by a professional, easy to understand individual after a short wait time. AMAZING!!!
Fast and concise, as always, the support team is able to direct and/or answer questions very quickly. I believe the majority of the time I spent on the phone was the recording and figuring out which option to select.
Patriot Payroll is the best payroll software I have worked with! Customer service is excellent!!
Patriot support staff are always so helpful. I call with a question and if the person doesn’t have the answer they will direct you to the person that can answer it for you. I’m so happy with the company.
The team at Patriot Software have been extremely helpful and patient in helping us get set up. I cannot say enough great things about them.
We are super happy with Patriot. It's affordable, way easy to use and whenever I have questions it is easy to find the answers I need. The chat team is super nice and informative, so it helps when you're trying to multitask. The only thing I would change, you can't run multiple L&I tax codes on one employee on 1 payroll you have to split the codes and runt it twice, while that doesn't cost me anything to do it that way... just not super convenient. However, that is the ONLY thing I don't like everything else is fantastic.
Painting the Northwest
The software is easy to use and flexible. When I needed help I was able to get a quick answer through the chat.
Patriot has been very helpful with payroll. It is simple enough to set up and maintain with their system. And their support has always been good whenever needed.
Setting up Payroll was very easy. I had some questions and was able to quickly get them resolved with the Patriot support features. Eventually, I needed to talk to a live person and the representative was friendly, professional and very knowledgeable. Our business looks forward to a long relationship with Patriot.
I’ve been with this company for about four years. The reason I keep staying with Patriot is because of the customer service. The relationship they have with you, I have yet to find companies that are able to provide a service like this. They are always available. They are respectable and most importantly they know what they’re doing. If you have questions they help you right away and when they don’t know something they will actually say, "I don’t know let me find out and get back to you" and they really mean it and they do it. Great service and I’m very happy that I found them.
Always helpful and pleasant to work with. I appreciate talking with someone in the United States and who is competent with the software system and its limitations. Thank you
Update: changed from 4 stars to 5 stars because they have addressed the QB integration issue! Add bonus points for being very responsive and quick to offer solutions! Very impressive. The software is very easy to navigate and the payroll system makes payroll and timekeeping a simple task for a new business owner. I will no longer have to worry about when/what taxes are due or if I am withholding enough because it is all calculated and done for us at an affordable price. Highly recommend. Note: the only reason for not giving 5 stars is the QB integration. I can't automatically allocate the taxes to my accounts in QB which would make a lot less work for me and my accountant.
Patriot Software got back to me with a timely answer that provided the information I needed.
Rock Cottage Farm
Ever since the first day of using this service it's been a pleasure to use. If I have a question or problem to solve they help me. Even though I can't see the person I feel like there is a smile on their face when they are helping me. As far as using the program, it's very easy to use and figure out.
Patriot Software is fantastic program and their customer service is amazing. I highly recommend their services.
These people are amazing. I've dealt with many (too many!) payroll companies where it's almost impossible to talk to anyone, let alone solve a problem. They are easy to get hold of, easy to work with, able to solve problems, and their software is easy to use. I have 30 years experience in this business--I've switched all my clients over to Patriot!
I was going to do payroll, I was not able to because the message said I needed an EIN number, for a state we are not located in. I called in and was able to get help, talked to a live person who was very helpful! Issues solved!
I switched my from my payroll provider when they raised their rates on my small business - with only 3 employees, I couldn’t justify their increased fee at QB. So i shopped around and found Patriot - aside from loving the name, the product was easy, not too many frills I didn’t need, and it has been fast and easy. Sometimes I have a little trouble with reports but otherwise I am happy with the switch
We have used Patriot Payroll Software since we opened our new business in 2018. They were easy to work with during the setup and have been great every time we had changes to make. It takes just a few minutes each payday to calculate and print all our employee's pay details. As I was not able to get to my computer a few weeks ago, I was able to talk my boss through the whole payroll system!! And he hates computers!!
Love the software and the support staff is unbelievable!
I'm satisfied with Patriot Software. No problems at all.
I was very pleased with the resolution in response to my phone call. The issue was resolved in a timely and efficient manner.
I switched over when Intuit raised their prices. I couldn’t be happier. All my communication has been returned promptly and the question answered or problem solved. When I was missing something on a Federal form and it was past when I could fix it online, they fixed the problem for a nominal fee. Interface is very user friendly.
I have used many payroll services over my career, this is absolutely the simplest to use and much less expensive. Customer support is outstanding including the tax people. I wish I switched over sooner.
I get confused easily, and calling Patriot for help is an amazing experience of professionalism, kindness and helpful advice.
I have always experience great service with Patriot Software which is why I continue to use it. It is very user friendly and when I have had to speak with staff, they were very professional and extremely courteous.
Great continued service. All your questions get answered promptly. If a banking or regular holiday fall within your payroll schedule you get reminders so you will not miss a payroll. Will continue to use this great company for all payroll services.
I have used Patriot Software for 3.5 years. It is very easy to use for a person without accounting experience. I also use their payroll services which is also great. They process the taxes and reporting which is a huge time and headache saver. Anytime I have an issue or question I get help in a very short period. 100% satisfied.
Patriot Service is amazing. No matter how many times I ask the same question, need a more detailed answer, or call for help with the simplest thing, they are always patient and polite. They treat me like they have all the time in the day for just me. They are easily understood. I have never had the need to speak Spanish so cannot say whether or not they have that service. I have never had service that comes close to Patriot's. I recommend them to anyone who needs their type of service. They are fantastic. Thank you Patriot!
Patriot Payroll Software has been on point! They are very user friendly, and very friendly to work with whenever I have a question or need assistance! Highly recommend!
Easy to set-up and use. Straight forward
JFM Electric LLC
Patriot is so easy to use. The best part is the customer service-ease of getting ahold of someone, everyone has been kind and super helpful! Can’t recommend enough!
I shopped around locally for someone to handle payroll for my small business and everyone I called was prohibitively expensive. While I was looking locally I stumbled across Patriot Software and was amazed at the value. I signed up for the trial and never looked back. This makes running my small business SO much easier. I haven't run into a single issue. Patriot is a well oiled machine. Every time payroll comes up in conversation with other small business owners, I always tell them to use Patriot.
Quick customer service and easy program to use! Very user friendly.
Silver Tree Construction
Excellent customer service. Easy to use system. Highly recommend this product for any payroll needs.
Very impressed with Patriot Software and their customer service! A+++
They've always been honest very helpful and pay everything on time so I don't have to worry I can concentrate on building my business.
They have made my life so much easier.
Bill's Reloading Supplies
Easy to set up and use. Chat and phone customer service is great and knowledgeable. So happy I switched payroll companies
Great customer service time and time again. I love consistency in excellence and Patriot Payroll has it. I highly recommend them.
After completing an internal audit my company discovered a tax underpayment. Patriot Software support staff is professional and very patient in walking through the steps needed to correct the previous forms filed. Definitely a 5-star service in my book!
Bottom Line $olutions
This program is so user friendly, Their customer service is wonderful. So willing to help. Just great people.
Their Customer Support is outstanding! Knowledgeable and responsive. Payroll is a snap!
I needed something much more affordable than QuickBooks. Patriot Software answered that. I tried free trials of FreshBooks and Xero but only Patriot allowed me to get my books fairly easily transferred. Our biggest need was a trial balance. Problem solved. I was able to make journal entries to correct certain things. When new transactions come in through your bank accounts you have the ability to apportion the funds through a review process which most business owners would be able to do easily. This is a double entry accounting system, so you don't just make an entry to your checkbook, and it goes into the area you want. Those that use an accountant or bookkeeper will have an easier time using this software. Now, if you don't have formal training in accounting this software has a good learning curve and videos to help. There is great customer service and even an accountant option. I recommend this software to anyone needing an affordable option with a fairly easy interface. Bank accounts can be linked but you will need to manually reconcile but you know the bank transactions have cleared - that's the only way they would post (unless you do it manually).
Always same day response and resolution, I have been using Patriot Software for the past 10 years.
Great Job! Easy to use software, excellent customer service. This is the way that things should be done. Thank you.
Perfect for a small company. Affordable and easy to use
I really appreciate the detail that it takes to set up my client. I can be very specific for that particular client's needs. Because I can really drill down on each client's needs it takes longer, but the result is so much better suited for that client. So often with other software, the "We can handle that for you" attitude just covers the surface. I also appreciate that the support is US based. The support staff treat me like a seasoned professional, not a rookies just out of high school. Yet, they politely and professional answer all my questions, even the "this my be a dumb question".
The support team is super friendly and very accessible. We highly recommend their services!
Easy to use and low cost - exactly what I needed for my small business.
Experienced staff at the help desk ready to answer questions at most any time. Would highly recommend. They simplified my payroll process.
Super helpful and get back to you fast!
Patriot Software has been a true partner in helping me with payroll services! They send out reminder emails whenever there's a holiday that needs attention, their customer support is excellent and when I've done something that needs correction, they promptly handle that as well. Generally use chat but when I have to call, the wait time is not too long and again, I find friendly, courteous people on the other end that are very helpful. Compared to other services, I am getting more bang for my dollars with Patriot Software. Highly recommended!
Patriot is a great company, with excellent customer service. The team over there is helpful and will get you answers quickly.
I have been with Patriot for a year now and have been so happy with the service. Everyone is friendly and helpful, and the software is easy to understand and use.
We are a small non-profit and I have no payroll experience. Converting onto Patriot was remarkably easy and straightforward. I've been very pleased with my experiences using the online chat and the phone support. Everything has worked as expected.
I have appreciated the customer service on getting set up and away from QuickBooks. It's a stable and helpful company. They take the time to ask questions and actually listen.
Compliance First, LLC
I get excellent support from Patriot Software
I have been using Patriot Software payroll for 2 different companies that are my clients. I have been using it for many years. As usual there have been many changes, but customer service has always been helpful if I have questions.
Always great customer service at all levels. Class AAA
I love Patriot Full Service Payroll. It is very affordable. The customer service is great (when you need it which is not very often).
Patriot payroll makes running payroll so easy. It's only a matter of entering the hours & clicking a button. Very happy that I decided to use them.
I am so pleased with Patriot's outstanding service and ease of use! I can run my bi-weekly payroll in less than 15 minutes. Thanks, Patriot, for making my job so much easier!
I’ve been using Patriot Software to process payroll for my small business company for five years. It’s a great software to use, easy and convenient with a very reasonable charge. The service is great and people are always there to assist and answer your questions.
We are very happy with Patriot Software. There's never been an issue with them and their support team is great!
I switched from Intuit Online Payroll in July 2021. Patriot costs less, works fine, I can still use my regular old paid for Quicken checkbook. Intuit was pretty much forcing users to a Quickbooks subscription, I really didn't want to change my bookkeeping routine after 20+ years. I only called Patriot once or twice with questions when I was making the transition and the person was helpful. I didn't need much help, their online help was adequate. Tip: definitely switch at the end of a quarter and before the next paychecks start, it's easy to get the totals you'll need from your payroll reports from your previous payroll company. If Patriot offered payroll data export as a QIF file, that would have been perfect, but I never found any payroll service that does that. So I make one entry in my Quicken checkbook for the entire payroll but it only has gross, net, employer taxes, and tax deposit, so not that hard to enter those few numbers once a week. Patriot costs less than Intuit, has better support, does the job, let me keep my current bookkeeping routine (for the most part). The deposits get to the employees very fast if you use the option to put in a deposit with Patriot to cover your next payroll (in effect, you are always prepaid one payroll, works for me).
Patriot does exactly what they say they bill do. Run our payroll correctly, quickly, and for a modest cost. Thank you.
Very happy with the assistance and help in getting my payroll squared away!
Completely functional payroll system at a reasonable price. They handle payroll tax collection AND filings AND W2s
Patriot Software is the best payroll service available, no disputing it!
The software is very easy to use and the cost is reasonable.
Great customer service! Easy to get hold of, everyone communicates clearly, everyone knows how to solve the problems.
Customer service was great as always. Resolved my self inflicted wound quickly. Thank you Patriot!
Small Business Owner
Fantastic as advertised. Support handled an issue/request I needed changed quick and easy.
I've been with Patriot now for about six or seven years, and they do a great job. Every time I've ever needed support with setting up new or departing personnel, changing pay packages, etc., Patriot has always been there. More importantly, company leadership understands the importance of what real human support looks and sounds like. It's obvious with every single person I talk to on the phone. Keep up the good work.
Been using Patriot for payroll service 4 years. It really takes all the pain out of payroll. We have 8 employees and it is so simple to process a payroll, including tips and printing the checks. Best thing is Patriot makes sure Fed and State taxes are paid including UI.
Whenever I have a question I have received an answer to my query. Your program is so easy to use and a ton of information to get the job done.
I been using Patriot Software for many years starting with knowing nothing about payroll. The full service payroll program is a time saver and customer support always at best. You ask, they answer efficiently and fast, worry free. One of the best payroll software providers. Thanks and keeping a great works.
Support was easy to reach, very friendly and resolved my issue
I love this product it has made our life so much easier as a small business. I think there is still room for some growth within the software but overall it is an amazing option.
A great company! First, the site is incredibly user friendly. Second, the customer service is incomparable. I’ve never had to wait long and the help is always spot on. And finally, the pricing is very reasonable. We are very glad to have found Patriot Software.
The software is very easy to use, and customer service has always been very helpful. I recommend Patriot 100%!
I’ve been with Patriot Software for about 3yrs now and the customer service is great. They call and/or email back as they say they would if needed. I had someone call me back after we got off the phone because they were not comfortable with the answer they gave me. (I never would’ve known) but they did more digging AFTER we got off the phone and called back with more information! Thanks!
This software is user friendly and breaks down payroll into a simplified process.
Best for payroll and bookkeeping services!!!
Very easy to use. The staff I have spoke to understand what needs to happen and they make it happen.
I found Patriot to be very easy to set up and understand. The whole system is intuitive and well-organized. I have needed support on more than one occasion and this is where Patriot really shines. I get rapid responses to inquiries and feel that the reps really care that I feel supported.
Patriot software is a very user friendly payroll software. I am very please with the chat help and also the phone help. Everyone is very kind and considerate and patient.
Community Bible Church
Everything is always on time. Support is very helpful
Patriot quickly and promptly adjusted my unemployment rate after I received a letter from the state. Thanks
Simple, user-friendly, excellent customer service, and super affordable. What else can you ask for as a small business when it comes to payroll!
The best thing I ever did to improve my business. When I do have a question about something they pick up phone right away and are pleased to help you. They are very knowledgeable and friendly and resolve issue right away. Could not imagine running my business without you guys, thanks so much.
I've had Patriot payroll for about a year now, and everything has gone so smoothly that I haven't had to contact anybody about anything. Recently, however, an annual audit arose for my workers comp insurance ,and I needed 940, etc , as well as other payroll reporting copies, all in short order to get that completed. I was a little mystified when I first went out to determine where to pull those reports, and I contacted help via text. The young lady that responded did so quickly, courteously, and completely. I was extremely impressed, having found internet software firms to be woefully lacking in areas like this, where it typically involves waiting to have documents sent, etc. Patriot came across as a great place to be. I have since mentioned it to several colleagues to access for their own businesses.
I’ve used Patriot since 2019. The program interface is clean and easy to navigate. My experience with customer service has been good. There have been no issues that couldn’t be resolved either online, or with a brief call. My experience is with the payroll software, so I can’t speak about other features. Note: This is my personal review of my experience with Patriot. I have been offered a small gift card for my time, but this has no bearing on my opinion of the product.
We switched to Patriot in January and use their full service payroll system. Could not be more pleased. It is easy, quick to use and understand, and the response from tech support is remarkable. We get an answer in minutes! So glad we left the big name and went with these guys! Our accountant was so surprised with the quality and response time, they asked for contact info.
Great customer service!! Even though I made a mistake, they were more than willing to help me through fixing it. Also, program is super easy to use and understand.
I received a quick reply to my question related to adding a new employee!
Great customer support, easy to operate & affordable. Highly recommend!
Great accounting software with payroll options. They make it easy to partner with them so that you can offer your clients the best accounting services. The price is a plus. Customer service is always available.
We tried the company and discovered one of the best customer service departments around. Everything was smooth and our employees enjoyed not having to go to the bank
Patriot has been a blessing to our small company by taking over the worry about paying our employees & paying the taxes owed with the necessary reports sent to the correct government agencies.
CGM Office Lady
I love Patriot Software. It is a lifesaver for us. Bi-weekly direct deposits are much appreciated by the employees. And the fact we offer direct deposit makes up attractive to potential employees.
We love Patriot Software, their software is simple and very useful. Their customer service is outstanding too! So glad I chose this company, they have taken a huge burden off the subject of payroll and taxes for us!
We have been using Patriot Software for our payroll for the past two years. It has been so easy to use and the customer service has been great. I would recommend it to anyone.
I've used Patriot for years for timecard & payroll services. They are reliable and I can typically get a person on the phone if I have an issue or question.
Full service, easy to use web platform and great customer service.
Excellent service. I'm very happy. Even had some issues with a previous year and they were able to assist me and make it right. I really like this service and recommend to anyone I talk with about payroll services.
Fantastic customer service and assistance at solving a problem not of their making...they know their software and how it functions and I sure can't say that for Quicken payroll!!!! So glad we switched...
They have great customer service and were able to help get me set up with my payroll taxes quickly. When I needed support, I was able to get through to someone fast. I didn’t have to jump through hoops to talk to a human. Overall, I would recommend them. I just wish they had cheaper options for a business who was just now launching. Still, they have competitive prices for their services.
My company has been a client since 2020 due to the cost point, benefits, savings, and amazing customer support experience. The overall savings and time gained from using Patriot Software have allowed us to focus on other areas of business growth. We can completely trust Patriot Software with all our payroll needs.
Consumer Services Guide Inc
So far the setup has been easy and both times that I have had to call with questions I received my help quickly and with very friendly and personable staff. So far I am very pleased...now I just hope when I run my payroll tomorrow it will be just as easy :)
We have a small S Corp consisting of 2 employees. We were using another payroll software for several years. However when that company upgraded to their newer software if caused all kinds of problems for us. In addition it was difficult getting our year end W-2's. After several weeks of calling other payroll software companies we stumbled upon Patriot...which is what we've used for a few years now. By far the easiest to use, Patriot also has fantastic customer service. And their monthly fee is very reasonable. So if you're looking for payroll software with full functionality, easy to use and fantastic customer support then Patriot is the answer.
Communicable Disease Specialists
We have been using Patriot Software for our payroll needs for about 2 years now. We have found it easy to use and when we have had to speak to someone, they have been patient, quite helpful and attentive to our needs. I have referred Patriot to several other companies and they have had the same experience. It's refreshing to work with a company that is not only appreciative of your business but also affordable. We are truly happy with the level of service and quality of the services provided by Patriot Software!
One of our Employees advised they had not received their direct deposit. I reached out via chat to find out why the direct deposit was not received I was given the trace number to pass on to the employee. I always receive friendly and quick service with Patriot any time I need to reach out to them for whatever reason. I highly recommend Patriot Software their customer support is amazing and the software is very user friendly and meets all of our business needs.
Easy to use and AWESOME support. Very affordable.
Patriot Software is SUCH an awesome company - their customer service reps are top notch and soooo patient with any and all questions. Their payroll program is so easy to use, and it is such a relief to not always be worried about filing the payroll tax reports accurately and on time.
The system is easy to use and they have great customer support.
This program seems too good to be true. It’s easy to use. Customer service is easy to get ahold of, friendly and helpful.
Patriot Software has made it so easy to pay employees in our small business. We are full service clients, so they do EVERYTHING! All of the government taxes, workman's compensation, it is all taken care of accurately and on time. In addition their customer support is stellar! They answer my questions so quickly and completely via phone and chat. They also have a wonderful library of articles covering all aspects of payroll. Their fees are remarkably affordable. I am so glad we found Patriot Software and highly recommend them!
This software is very easy to use, its interface is user friendly, and the staff is always doing their best at customer support. Definitely always recommend Patriots to other accounts for payroll processing.
Excellent payroll software. Superior customer service, accurate and the software correctly adds to QB. This is so much better than any of them I’ve tried in the past couple decades.
Patriot is by far one of the best payroll providers for small business that I have ever worked with. You will not be disappointed working with them!
Forward Construction LLC
I received the info I needed from an experienced professional. Great service!
I had a question about payroll. After short wait/hold time my question was answered.
Extremely helpful customer service, easy to use software, and not-an-accountant user-friendly language in communication. First rate!
Easy to setup and customer support was there to quickly answer my questions.
I've been using Patriot Software for several years now. I have several payroll clients which we have to do payroll for. I like the ease with which we can do payroll. I come from the old school where we had to actually do our own reports and filings. It was so time consuming and one could easy make errors. We also had to do our own deposits. With Patriot every thing get done timely. If we have a problem they are there to help. I am grateful for being able to use them.
Very thorough & helpful. Have been with them for 5 years.
I needed to cancel a payroll; printed it for the wrong day. Rep was very helpful on explaining the steps I needed to do to accomplish that task. Every customer service interaction I've had with Patriot has been excellent.
St John's Lutheran
I appreciate their friendly and knowledgeable staff. Quick response to any questions. I would recommend Patriot Software to everyone for affordable accounting and payroll services.
Easy to use. User friendly. Great customer support. Would recommend.
Rande Auto Service
Patriot Software is the Real Deal! It is very difficult to find companies today that share our values and live by those values in each and every interaction. We've been thrilled to work with Patriot in every aspect of our business from accounting, to bookkeeping, and with our payroll and taxes. It's even more difficult to find a software that works in these areas, which are generally a mountain for every small business to climb, and have a positive experience. We have been extremely satisfied with Patriot Software, and look forward to growing with them as they improve and increase capability. The only thing keeping me from a five-star review in this case is the area of integrations, which Patriot is working on, but still needs to make some progress. Still, the quality of their product and their people make it worth the wait, and we will do so for the foreseeable future.
I have used Patriot Software for quite a few years now. It makes doing my twice-a-month payroll very easy, and I have confidence that everything is correct. It figures out all of my taxes, and best of all makes my quarterly filings for Federal and State very easy (and they used to be a scary chore). I work for a little church, and Patriot has also been instrumental in figuring out paychecks for the pastor, which include a housing allowance.I am very thankful.
Easy to use, they make it simple! Customer service is excellent
When I started using Patriot, I only ran payroll for two employees. Their knowledgeable customer service helped walk me through how to add many more employees as my business grew. I can't recommend them enough.
So pleased with making the decision to change over to Patriot Software. The customer service has been top-notch..
I have been a customer for 6 years now and have been very pleased. I have worked with ADP and Paychex and I find this product superior. It is easy to manage, very cost-effective and I have more control. It has never felt like a cookie-cutter product. The staff has been professional, prompt, and knowledgeable when I have needed them, which is not often. I would highly recommend this company.
Patriot Software is a great value for users that don't require advanced-level software packages. My business uses a weekly payroll structure, and I am able to complete an entire payroll in about 15 minutes with Patriot. I would strongly recommend the managed version in which Patriot files all Payroll Taxes and weekly payroll tax deposits. The cost is just a few dollars per month and I don't have to worry.
Excellent and worry-free. I am very satisfied and it's saved me a lot of money.
Easy to set up, easy to use, and the tech support is amazing.
This software is so easy to use. I love it!
This company is helpful and professional. We recently started using this payroll company and they were always available for questions and also very polite.
The best thing I ever did was enroll as a full-service Patriot payroll customer.
Patriot is dependable and knowledgeable. I'm never disappointed with the service and the flexibility they offer! Bravo.
Patriot Software is accurate and easy to use. Customer service is excellent as it is important to me to be able to reach someone by phone and not have email or chat be the first option. It is has all of the features that my company needs to run payroll and new features have been added since I started using the software a few years ago. It is also competitively priced.
The team is also prompt to help and answer any questions or to help fix any issue. It is a great product and service
We signed up with Patriot last December to help with Payroll for our startup. We had just a few days left in the year to complete Payroll. Every staff member we talked to was very helpful to get us started and we processed Payroll including contractor payments, and Patriot handled Federal and State payments for us. Thank you Patriot team!
I am a sole proprietor and needed an easy-to-understand and follow software program. Patriot is what I needed. Intuitive, and, if you don't know something, you can always find answers in their vast library of information. And, if you need to speak with someone, they seem to always be available. Very pleased with them.
This is my first time using payroll software and so far it has been a very positive experience. The setup was more complicated than I anticipated, but the support team was readily available and able to answer my questions and resolve my issues in every instance. I am pleased with the output and if the tax support is as good I will be pleased with my decision to try the Patriot software.
The software is user-friendly, and the explanatory videos are excellent. The customer support agent was friendly, knowledgeable, and professional.
Patriot's payroll software is so simple to learn. The help desk is amazing!
Great service all the time, including phone support.
I use Patriot Payroll for 4 small organizations with less than 5 employees. The system is easy to operate and generates reports. The customer service helpline is easy to access and can usually resolve my issues in a few minutes.
This payroll software is easy to use. Pricing is great for small businesses whether you go full service or not. When you need to talk to someone they respond quickly and are based in the USA. I’m a bookkeeper and have used other payroll services - this is by far my favorite.
Patriot simplifies my responsibilities as a business owner with employees. What took me hours before now is completed in less than thirty minutes a week.
I love using Patriot Software for all my payroll needs. And whenever I need help they are always quick to answer and quick to help me solve my problems. You won't regret using Patriot Software!
I've been using Patriot since, April 2021and I am very pleased. It is very easy to navigate through their website and they have a support team available should you need them. Patriot has taken the stress away from my daily life. I no longer have to worry about reports and taxes being filed on time. The best way to put it... fast, easy and reliable! I highly recommend Patriot!
I think their service is great. It takes me about 5 minutes to run my Payroll and print my reports. They handle all of the tax filings for me, which is great.
It makes running my business so much easier and it helps a ton as tax time approaches.
Patriot Software has saved me a lot of headaches. They handle all the tax payments and I never miss one or have any problems. They are quick to respond to questions and very thorough.
Great software! Patriot Software is user-friendly and help is available if necessary. No waiting on hold for hours like the big companies. I highly recommend it!
Patriot software is very easy to use and has saved us countless money and time!
Excellent payroll service.
Best price on the market and great customer service!
This is my second time using Patriot. Your team makes it easy for my small company to process payroll while having peace of mind knowing thay my tax payments are accurate and submitted on time.
I tried Intuit but Patriot is a much better value. Highly recommended.
Very easy software to use. Whenever I encounter a question or problem they are always available to help and solve it right away
Patriot continues to be my payroll choice for both my own employees and they are who I recommend for future employers.
Great service and pricing!
I like their payroll program and the personnel are very helpful when I have questions. I like their company because you can always talk with a real, live person. The company keeps you alerted to due dates on reports. All personnel are friendly and courteous.
Inexpensive, fairly straightforward setup, and very fast, friendly customer service.
Patriot Software makes payroll setup, run, EFILE and the payment of employee and taxes painless and affordable. Their customer service is much better than the giant competitors at Intuit!
I use Patriot for payroll for a small church and find it very easy to use and a real-time saver. Recently I got an email about a payroll tax refund. I asked Patriot support about it and received a totally full and adequate answer. Great support!
Great service! The people are very helpful and nonjudgmental and the payroll product works great - very intuitive.
The staff at Patriot are always knowledgeable and helpful. I have no regrets about hiring them a few years ago to help me with my 'number crunching' needs.
Prompt, complete answer and understanding, did not feel rushed and finished the interaction effectively. Kudos to support on this one!
I made the transition from using a payroll service to Patriot Software about 18 months ago. I was nervous but Patriot made the transition smooth and are available to answer any questions I may have. They are very responsive either by email or through a phone call. I am paying much less than I did before and with just a few keystrokes my payroll is done. I cannot recommend them more highly. I can't imagine doing payroll any other way now.
Patriot has always been my payroll software. It was recommended to me by my CPA who has done my taxes for years. If I have a problem of any kind with the software, I call and their support people are the best. I have never had a support person who could not solve my problem. Wouldn't have any other software company for my payroll.
The support offered by the team is always courteous and helpful. They’ve always gotten me through the tough spots. I do call often because I’m a one man show, and don’t always have the time to figure something out on my own. I would and have recommended Patriot to my colleagues and friends and clients.
Accounting & Tax MD
Wonderful program! Great and helpful staff who will answer all your questions. Anyone can use this program it's so easy to use. Very affordable also.
First Baptist Church of Helena
Our Church was looking for a cheaper yet good payroll software and we found Patriot Software and we could not be any more satisfied. It's a simple software that anyone can use.
Now my fourth company to onboard in less than a month. The staff help in every way and the platform is completely automated. I'm very happy to have found them and haven't a single complaint.
So impressed with the customer service. I could not have asked for an easier transition from my other software company. So thankful that I switched
It took me a while to gather all the information I needed to get set up but now it is a dream. They take care of all the reporting, pay the state and federal taxes and prepare the pay stub. All I have to do is input hours and run off the pay
Patriot Software is incredible and the best resource for small business owners!! Patriot Software is extremely user friendly. I can’t imagine running our small business without Patriot Software!!
So far everything is good. I did call in with a few questions. I got through without any problems. They were very helpful. It's still early in the relationship but so far 5 stars.
Great customer service. Easy to get hold of a HUMAN (rare these days) and they always know the answers, without having to transfer you to the next guy.
Great product, easy to use, terrific support, responsive, professional, efficeint.
I've been a customer for over 4 yrs and when issues arise (extremely rare), Patriot has always advocated, explained, resolved and assured. Keep up the great work!
Customer service is top notch! I am a new customer, but so far I am thrilled I switched to Patriot Software. I feel like they actually care about their customers.
In my opinion, Patriot Software is hands down the best payroll software out there! The software is user friendly and the customer service is extremely knowledgeable, efficient and super caring!! They are definitely a leader in the payroll service industry.
Great service and I appreciate being able to speak to a person if I have a question.
Patriot is a relatively cheap efficient means for me to complete my business payroll. It is simple to perform once a week, they take care of all my payroll taxes and forms with 1 click. They are usually very responsive to any questions by phone.
Nothing but good to say about Patriot. Been with them a number of years.
Exceeded the expectations
I get the tax questions answered when I need them, plus it frees up time to run my small business instead of being bogged down by paperwork.
So far, so good ! I am really happy that I switched. Everything is better and easier, and Patriot has good customer support.
Patriot is great. Very easy to use, the customer service people are helpful and responsive, and they're affordable for small businesses.
Love the software. It’s easy to use and the customer support is over the top excellent.
The greatest software to pay payroll!
Patriot payroll is easy to administrate, very feature-rich, and doesn't display any weird icons of random animals wearing masks like some of the other leading payroll providers... Patriot is all business when it comes to my business. Love it!!!
Anytime I have a question or concern I immediately reach out via chat and my issue is answered and taken care of in a quick and efficient manner. Keep up the great work!!!
Patriot Software is very user friendly, support is also very easy to talk to.
Efficient, professional, knowledgeable, great customer service
Easy to use and happy with software.
Elk River Lions Club
Anytime I call with a question or concern, Patriot is ALWAYS there to assist! Many Thanks!
We have a very small business and have found that some of the other payroll companies out there were far more robust than we needed. Patriot software is perfect for our needs and far more cost effective! We made the switch to Patriot a few years back and have been very happy - no lapse in service and we have access to all the forms, reports, etc that we had before.
Patriot has great customer service and an easy to use product, I would recommend them to any other small business.
No complaints. Very easy to set up. Had questions which were answered by staff, made the whole experience very pleasant.
First rate program. Simple to use, but thorough and complete.
Very easy to use and a simple layout for an all in one accounting and payroll system. The support is always available and they are quick to answer any questions big or small and they answer them simply so its easy to understand. I will always suggest Patriot to anybody looking for an easy to use accounting and payroll system that doesn't break the bank, the value is seriously hard to beat! The internal settings are very customizable to your needs and simple to change at anytime. Definitely worth every penny!
Help/support center phone calls are answered in a reasonable amount of time. The support staff are friendly and very helpful.
Village Woodwright Inc
Excellent customer service. All our questions are addressed in a timely fashion. The staff is knowledgeable and very helpful. I highly recommend Patriot Software.
Small Business needs are the same as our larger businessowners. However, our budget many times is smaller for the need. Patriot Software offers exactly what is needed for a professional easy to use payroll system. It has proven to be one of the best investments I could have made. The customer service provided is top notch. This is affordable, and accurate software. I highly recommend them.
The software is so user friendly and the customer service is super helpful and always very accommodating.
Ideal and affordable for a small business corporation like mine--customer support is a real human when I need it.
The customer service is excellent. When I have a question, I receive an immediate response. They are very helpful in guiding new users through their various steps and procedures, however this is the easiest payroll software I have used.
Patriot’s customer service/support is superb. I left the competition’s product because of their terrible support. The comparison is night and day. So happy to talk to such good representatives of the Patriot brand. Every encounter with Patriot support has been pleasant and helpful
Plain and Simple. So far, our experience with Patriot has been refreshing because we agree that the software is user-friendly and is just as advertised. It is a wonderful feeling to have all of your expectations met. Much Thanks to the entire Team at Patriot Software. God Bless.
Kevin J. Boyd
They have answered every question I have had since sign up. Corrected any issues I have had. So far, so good. Sign up and set up was a breeze! Taking one thing off my plate as a really busy business owner is so needed so THANK YOU!!
So far so good. The setup is really engaging and self explanatory...so far!! Thank you so much.
The rep I spoke with was patient and kind; knowledgeable and helpful. A recording said I could have a 15 minute wait, but it was only a few minutes.
Short wait time on phone... then very patient and helpful support person!! Nice...
Easy to use and great customer services.
We have been a customer of Patriot for many years and are very happy with their service. Their customer service is superb, always willing to help with any questions.
Ive had to call customer service a couple of times and they were on the phone quickly and listened then tried to fix my issue, on one occasion the tech support told me he would do some research and call me back and about an hour later he actually called me back with a fix for my issue. Great Job
Quick response and knowledgeable assistance. 100% better then prior experiences with the product that begins with q.
Small biz owner
Keeping my employees paid is the most important part of my business. Patriot software is an important part of that goal. And me not having to sit and figure out all the tax requirements for payroll is a major time saver in my books.
Patriot software is doing an excellent job for us. Wer'e very happy with them.
Very easy to use, and very reasonable price.
This service has been great. Good customer support when needed, but very user-friendly
Great product, Great support for a Reasonable fee.
Best Buy Tire Center
This is a great software for running your payroll. I was a Quicken user for over 30 years and I finally had enough of their nonsense and paying for features that I never used. Set up was easy and quick. When I had an issue with printing out paychecks, I spoke to a wonderful employee of Patriot Software that listened to me and was able to solve my problem. Her patience and understanding were excellent. You have no idea how nice it is to be able to speak to someone who understands your frustrations and can resolve your issue with just one phone call. Online chats have their place but it was refreshing to be able to speak to a live human.
Windy City Ted
Very good system, the full service is great and no worry if get taxes in on time or correctly. Customer service is very prompt and has always been able to help me and answer questions/concerns
Great software and great customer support
No problem since I started 6 years ago
Easy Lay Liners Inc. Is new to Patriot Payroll program. I have been so amazed with the support I have received from Patriot. Everyone has been very patient and so amazing. I would highly recommend this payroll program. Love love love it.
I received a notice in the mail from the IRS stating that we needed to change our tax collection to a different timeframe...I believe it was from monthly to semi-weekly. I had no idea what to do on the Patriot site regarding this change. I called Patriot and the customer service rep walked me through the whole process online. She was great!
simply the best for small business owner. the customer support is world class.
Patriot is a great cost effective option for my clients that is simple and easy to use.
Sedgwick Business solutions
The software is super easy to use. Outstanding customer support without any significant hold time. Customer support representatives take their time to guide at the time of the need. Have been Patriot subscriber for almost three years and will not even think of using another service. Lately signed up second company payroll also with Patriot.
I run a small Bookkeeping service that includes payroll services I love the ease and accuracy of Patriot Software. The pricing is awesome, I highly recommend them to accountants like myself or any small business that needs payroll!
I am extremely pleased that I switched from Quickbooks to Patriot Software. I started out with their payroll and was so happy with that and I would up adding on the Accounting option also. Every single person that I have spoke with at Patriot has been knowledgeable, friendly, and extremely helpful. Their customer service is absolutely the best. And when I select the 'Accounting' option, I always seem to get in touch with Brandon who is beyond helpful with everything that I ask. I would highly recommend Patriot Software to any small business owner! Thank you.
Easy to use. Great support when you need it.
I have been very pleased with Patriot Software. Payroll is painless and straightforward, and all tax forms or reports I have needed have been easy to find or generate. Best of all, their customer service is second to none, whether by phone or through the chat feature.
Patriot Software provides all the payroll services my company needs. They give me the freedom I need to run my company. In addition, they are very affordable. Their service is great.
I've been using Patriot for many years, and around a year ago started using their full service payroll upgrade. It has made my life so much easier. I no longer have to worry about what taxes get paid and when. Everything is always accurate and on time. Running payroll is super easy. Customer service is fast to respond and always truly helpful. I would highly recommend!
We have used Patriot Software since 2017 and have never had any problems. We use the full service, which means they file all payroll taxes for us. Great customer service as well, either by chat or phone.
Been using Patriot for several years now for three of my accounting clients. Very satisfied with the service. Help is never far away if I have a problem or question. I am a satisfied and loyal customer!
Easy to set up, maintain employees, and run payroll.
I love this software! It’s so easy to use. Generating W-2s and all tax documents is a breeze.
Best payroll service for the money! Software is very intuitive and user friendly.
Great software and easy to use...thanks Patriot!
Great service…love the product
Patriot is great for our small business. Very user friendly.
When you need an answer, Patriot is ALWAYS there to answer your questions!
So thankful for Patriot Software. They save us so much time and take care of everything! Highly recommend!
Very satisfied with Patriot payroll software. Love that reports and tax filings are accurate and completed. It's seamless. I really don't have to do much! Worth the money.
Very happy with Patriot Software. We are a small nonprofit with limited paid employees. The service is just what we need and at a very reasonable price.
I love Patriot for my small business. Makes things so much easier and saves me lots of money!
This is a great service. Easy to use and cost effective.
Patriot Software is simply the best. And in fact, the only small business payroll and accounting service I use, or would use. Don’t misunderstand me here…. I have had other payroll services for my businesses in the past. Therefore, I do know a fair bit about the small business payroll offerings that are out there. In my experience the competition is either more and too expensive, complicated to use, fewer included services, clumsy to use, or having multiple elements of the above. I could go on… but take it from me, someone who knows, get Patriot Software. And as their jingle goes… “Save your time and money!”
I would definitely recommend Patriot Software to anybody who has to do payroll. It is so easy to set up and to use. The monthly service fee is a third of what I was paying for another payroll service. They handle all of my payroll tax filings so I don't have to worry about trying to keep up with how much and when to file them. Do yourself a favor and switch to Patriot Software today!
Patriot Software is a breeze to use and makes my payroll process simple and easy! I highly recommend them!
Everything I need in one convenient and easy to use location.
As a first-time owner of a business that requires payroll, Patriot has been awesome to work with. They help me with all of my payroll taxes, deposits, etc. I was in a panic at the beginning of the year! I really had no clue. I wanted something easy, reliable, and with great recordkeeping. They have been amazing! I will be ready with W-2s, 1099s, & quarterly reports for my CPA. Whooo hooo!
Stupid easy to use. I swear I think I'm forgetting something after I do payroll.
Great service and excellent customer support. Just wish they had weekend hours.
We love Patriot Software for our payroll needs and also find their customer service to be excellent. We highly recommend it.
Glickman Schlesinger Archtects
Excellent payroll service. Easy to use and exemplary customer service!!
As a first-time owner of a business that requires payroll, Patriot has been awesome to work with. They help me with all of my payroll taxes, deposits, etc. I was in a panic at the beginning of the year! I really had no clue. I wanted something easy, reliable, and with great recordkeeping. They have been amazing! I will be ready with W-2s, 1099s, & quarterly reports for my CPA. Whooo hooo!
Stupid easy to use. I swear I think I'm forgetting something after I do payroll.
Great service and excellent customer support. Just wish they had weekend hours.
We love Patriot Software for our payroll needs and also find their customer service to be excellent. We highly recommend it.
Glickman Schlesinger Archtects
Excellent payroll service. Easy to use and exemplary customer service!!
I have used Patriot Software for 5 years for full service payroll and never had a problem. They are responsive with any issues/ questions. It's a few clicks for end of year records for the accountant, I rec'd a delinquent tax notice which was paid, they supplied the needed info without an hassle on my part. They have help sections and if needed they are available to help. New features are always being added, I highly recommend Patriot Software. Mental Health Billing Service, LLC
Honestly I have used every payroll service there is in the last 50 years being in business. For years I did Payroll until switching over to a service and now I own a real estate company and I can tell you the patriot Software by all accounts is the best service I've ever dealt with.
I am a very small business and have been using Patriot Software for a few years. I love it! It keeps me organized and it is super easy to use. Sometimes reports are a bit of a challenge to find in the system. Not a big thing, you just have to learn where things are. This is the only thing keeping me from giving them 5 stars. They make my small company run like a giant corporation, but they charge me a fee I can afford.
Very cost effective, easy to use and responsive customer service. Highly recommend.
When i was deciding which payroll software company to use, reviews helped me make up my mind. I find Patriot Payroll outstanding. Easy to use, fast payments for my payroll liabilities and when I made a mistake entering payroll and didn't find it until much later Patriot Payroll helped me get it fixed quick and easy. I don't know why I put myself through so much agony in the past with the IRS and local agencies when I made mistakes often. Now I never receive one of those dreaded letters saying I owed more money or a penalty because I was a late filing. When running a business there is not enough time for all the headaches of payroll. Now I never think about it.
We have been very pleased with using Patriot Software for our payroll. Their system is easy to navigate, they have more options for reporting pay categories than another software I have used. The tax reports are easy to find and download.
Patriot Software gets the job done, saving me time . It is easy to use and whenever I have a question, their team is always friendly and knowledgeable.
The service is excellent! I have never had a single issue and the interface is very user friendly. It is a real bonus that this company is also local for us which means we are supporting our friends, family and neighbors. Small and large local businesses deserve local support!! Thank you!
I love Patriot Software. It is just as easy to use as the pricey software company we had before we switched. Anytime I have a question a simple phone call is all it takes. They have saved our company a lot of money and have met and exceeded our expectations.
Patriot is user friendly. I don't do payroll for a living. Yet, I'm able to use Patriot to run my wife's business payroll. Very simple and easy to understand. Even when I've had a question, they respond in a fairly quick way. We've been very happy with the communication from them via email or phone. Also, the help pages and zoom seminars are great sources of help. Mark
Easy and powerful. great support
Patriot Software takes out all of the work of doing employee and employer payroll as well as state tax filings. They are rare in that if you need help, their Customer Service actually answers the phone, no recording do-loops of frustration and are efficient and knowledgeable. I highly recommend Patriot Software.
Patriot Software has been extremely helpful every time I had a question or even if I messed something up with my payroll. Always quick to fix my mistakes. Love them.
We have been using Patriot Software for almost 2 years. Patriot Software is user friendly and anytime I have had a question or a mistake on my part, the customer service team has been very responsive and quick to help. I have used 4 different programs in the 15 years I have been processing payroll and Patriot Software has provided the best customer service.
The transition to Patriot Payroll was super smooth. I have not had one issue getting our payroll and payroll taxes completed in a timely fashion. If I have a question, someone is always available on chat. In wearing many hats in our small credit union, taking care of payroll is not one of my worries. I would recommend Patriot Payroll to anyone who needs a payroll solutions.
We have used Patriot Software for approximately 5 years now. NEVER an issue and always on time with payment and notifications of Holidays, etc. Very happy!
Excellent choice for any small business that has payroll to do. It literally takes me two minutes twice a month to get our people paid. When I need help with something, they are very knowledgeable - usually the first person I talk to. They reliably collect and pay our taxes quarterly. This is the only company we have ever used at ARSLoaner and we will never be switching. Oh, I meant to mention it's very reasonably priced.
easy to use!! Great product with over the top support if needed.
Patriot saves me a ton of time, from an incredibly straightforward payroll to auto tax payments to quarterly reports. Not to mention Patriot’s fantastic US-based product support. I’ve been recommending Patriot to those who could use a professional and affordable online accounting software. Five stars.
Excellent, easy to use and flexible. Cost effective as well!!
This service is so handy! As a small business I really appreciate how easy they make it to have an employee.
Stephanie Kay Northrup
Easy and simple to use. Takes the headache out of payroll. W
Easy, accurate and complete. Approving payroll is easy. Changing pay rates is easy. At least raises :-) I print up the PDF statements, hand them to my tax attorney and done.
The dashboard is easy to use and navigate, the reporting features are perfect for preparing our filings, and everything is updated so we're always current with whatever changes there may be. We love it!
just what I was looking for. easy straightforward payroll not clogged up with a lot of extraneous junk. Glad to be rid of Gusto, and Xero, and the unnecessary complications and costs of quikbooks
They are a very good company and responsive to our small payroll, one employee. Very reasonably prices as well. I highly recommend them. SPK
Easy to use and I can navigate the website easily
I find Patriot Payroll Service to be a very efficient, reliable and inexpensive alternative to performing payroll services.
Patriot Software is my favorite payroll software! It is easy to set up and use, and it is very competitively priced. I am able to get through to customer support without a long wait when needed, though I'm usually able to find answers to my question through their comprehensive "help" database. I have recommended Patriot numerous times and will continue to do so!
What used to be a hassle for me has become super easy using Patriot Software. I'm very glad I found it.
We are very pleased with Patriot Payroll software. It is very reasonably priced, extremely user friendly. It was easy to set up, including direct deposit parameters.
Responsive, accurate and affordable. All I would want in a payroll provider.
I began using Patriot Software in 2017 when QuickPay was discontinued. I'm so happy that I selected Patriot Software. Running payroll every week is literally a 5-minute process. The Patriot Software reporting makes it easy to keep track of taxes owed. And the customer support (which I've only needed twice) is excellent.
We have only 2 employees, and tracking their payroll in a spreadsheet was too much trouble. I did it for a few years, doing the monthly and quarterly reports that way, too, and finally just gave up. I couldn't find anyone who would do this for less than $50 month, which I thought was too much. Then I heard about Patriot Software and I switched over right away. We only pay $18/mo and it is so much easier. Their monthly and quarterly reports give me all the data I need with a few clicks, so I am fully satisfied with it. I recommend any small business take a look - you'll like it!
Patriot Software has been the perfect payroll service for my company. It's not only very affordable, but the technology used is very simple and easy to use. This has made my job as a business owner so much easier!!
I have used Patriot Full-Service Payroll for both of my companies for 6 years now. The price is so affordable and the service that you get way exceeds the cost! I have recently added the premiere accounting feature as well and will be using that starting the beginning of 2022! I'm so excited and love Patriot Software! They have been a lifesaver for me as a business owner!!
I have used them for 3 years , and their software is easy to use, reasonably priced and their Customer Service is good
Full Service Patriot payroll is the way to go! The Patriot team is friendly, reliable and knowledgable. They respond quickly and offer a 5 star service at an unbeatable price. I wish I'd made the switch sooner!
I find Patriot to be easy to use and affordable.
Super easy to use and GREAT reports!
Patriot is extremely easy to use and their customer service is efficient and very helpful. I have been more than satisfied with their program.
I joined a couple of years ago. I find Patriot to be very easy to use. The price is right. Information is quickly available. I am very happy I took the chance.
Best software for small business!
Simple to use, affordable.
Great customer service!!! Always happy to answer all my questions!!!
Patriot Software is very easy to use and they are diligent about getting back to me with any questions I may have. Made my life easier for sure. !
I have found them very easy to work with and responsive to my needs when i have questions.
Mr. Bieda M.A. MFT
I love patriot software! they are a blessing in disguise for small business owners! Not only is the system so easy to use, if there are any questions, they are very helpful and quick to provide a solution. I have now been with them for close to 5 years and they have never disappointed! Just for reference, I started with 5 employees and now have 15 so they have also helped me along the way as my company has grown. They are also now helping me manage my tax collections.
Excellent company Never had an issue with them. Customer service is very good and friendly
This company does a good job of keeping their system online 24/7/365. I've used them for a year and a half and never experienced any down time or errors in tax payments. The only problems I've had is with California EDD, not with Patriot, and when I've had a problem with EDD, Patriot re-submitted tax forms without complaint. I went through my first full year of tax payments and EOY forms and W-2s, and it all went flawlessly. Employees like having PDF access to their documents and I can optionally print and mail them. I can't ask for much more from payroll software. I will be adding their time card system soon since they're working on adding semi-monthly (finally). This is good payroll software for a small business. I have 6 employees and appreciate all of the included features such as direct deposit which has made my life easier.
I started a business and the customer service was great. They walked me through all the steps and forms and my first and subsequent payrolls have been very easy. Highly recommend!
Our company is new to Patriot Payroll. I am very impressed with the way everyone has been so helpful and supportive to all of my questions, concerns and needs. I am very happy with the program and look forward to our long and lasting relationship. I would definitely give them a five star rating.
Patriot Software is really easy to navigate through and get payroll done in a breeze. Their support team is always willing to help.
Patriot is the company we enjoy recommend. The company understand why customers need them, and then, they supply that need. Sound simple, but a rare found thing this is. The company program is easy to use, you get real people help when you need, and it is truly affordable.
Comparing Patriot to its competitors is like a night and day difference: The old payroll company would spend massive amounts of money overnighting me binders of paperwork every week, and couldn't send me a simple pdf. The normally-complex onboarding process was made easy by them. Finally, the price! They're at least half the price of the competitors. So far, the website has remained easy to use and stable. Anytime I run into small businesses, I tell them they really ought to switch right away!
Absolutely fantastic customer service! The software is very easy to use and incredibly convenient as it is an online platform. Very happy that we switched to patriot software!
I am so glad that I switched to Patriot Software for my payroll last year. The software is easy to understand and use, but it's their customer service and support that I absolutely love. They nicely walk me through any questions or problems that I may have and are just amazingly knowledgeable and nice to deal with.
Always helpful with great customer service. Thank you. Best software ever!
I couldn't imagine doing all these tax paper filings and tax payments by myself. No wonder people pay cpa's and payroll companies to do all these for them while charging them a lot. Patriot does all this on my behalf automatically and does all my payroll stuff for me. It saves me a lot of time and money.
Best payroll system I've EVER used and I've been using payroll software for more than 30 years. Simple and easy to use, but very flexible and comprehensive in functionality. In addition, their technical support is great and the pricing is extremely reasonable!
Patriot Software has been so helpful to my business. I tried doing payroll tax filings on my own in previous years and always spent way too much time, made mistakes, and missed deadlines. Now I have Patriots full service payroll package and I just input my employees hours and patriots guarantees the rest will be done accurately and timely. It is a huge time saver and weight off of my shoulders. Highly recommend!
I began using Patriot Software in April of 2018. My small business has one employee. Their service is economical and relieves the stress that comes with the hassle of filing all the necessary tax forms. Running payroll is quick and easy, can be completed in 4 minutes, The initial setup was smooth because of the setup checklist that is provided. The process was fast and effortless. Customer service is available via phone, chat or email. Every employee I spoke with was knowledgeable about every aspect of the software. They always had the answers to my questions fast and without doubt. I will admit I was a frequent caller and was treated like a friend. They truly are compassionate, flexible and helpful through the business shut down and employee layoffs related to the pandemic. I recommend Patriot Software to every small business because it is well worth the monthly fee and allows me to focus on my business and relieves me of the hassle of tax filings and payroll accounting.
Everything I need in one easy to use platform. Thanks!
Great customer service who walks you through anything. Would recommend
Excellent Service. Thank you.
As a new user, I'm very pleased so far. The platform is very easy to use; simplicity is your virtue. Your customer support is also very good. I've had nothing but good experiences on the phone with them. The webinar on Top-Ten Year-end Tasks was extremely helpful. Keep it up!
Patriot Software has been wonderful so far, everyone I've talked with in getting setup was friendly, knowledgeable and very helpful. Looking forward to a wonderful partnership with this hometown company.
Patriot software has performed exactly the way expected for payroll up to this point. I am happy with the software so far.
Fantastic live chat customer support. They've helped me navigate some tricky issues with payroll and fillings. Thank you guys!
Account was easy to set up and the program walked me through all of the steps to set up correctly. Set up and use have been fast and efficient.
Love your service. Payroll made easy!
This is first payroll software I've ever used and I find it to be pretty user-friendly. I'm only using the basic version, but I'm about to upgrade to the full version to take advantage of the other features.
Always professional and great to work with.
Fantastic. So easy to use. Very helpful. Couldn’t be happier.
Very easy to use and setup. Running payroll is is simple and quick
Called for clarification regarding timing of direct deposits and my monthly software fees. Responses were precise.
Excellent customer service and user friendly platform
I chose Patriot Payroll because I wanted a full service payroll company at a reasonable price. So easy to work with, super reasonable easy peasy!!
Everything I need for payroll. Tax & SUTA payments done on time.
Ken W, WV
This is one of the best software that I have ever used
Great easy to use payroll system. All in one!
You saved me $100.00 a month!! Thank you your customer service walked me though the setup, they are awesome.
Raul knockout Pizzeria
Easy to use and set up. Customer service responds quickly with lots of great communication. Best program I've ever used!
Tree of Eden
Our experience with Patriot Payroll Software has been outstanding. The software is intuitive and easy to use. If I have had a problem, could not figure it out and needed to get in touch with Customer Service, the process has been easy. Everyone I have talked to has been knowledgeable, supportive, and friendly. I would highly recommend their payroll software.
Works like a charm!
Great value. Fast friendly help every time I call. Short on hold times.
Love the software it’s very user friendly
Makes payroll easy!
So easy! The whole setup process took less than 15 minutes and the GUI is incredibly well thought out and simple to use. Definitely takes the pain out of payroll!
Patriot is easy to use. I love that they file all the tax documents and pay the taxes. Customer service is great. They will walk you through what you don’t understand. I’ve used live chat several times and they have always answered my questions and helped me do what I needed to do. I highly recommend this service!
Very easy to use, setup was quick and simple. The actual payroll was very easy to process. Great customer service rep answered all my questions.
Much easier and flexible to work with. Easy navigations compared to other software out there in the market. Great support. Very fast support. Very helpful support team. Great online documents which is one more thing I really liked very very much. Definitely recommends to anyone. I use it for S-corp 1 person employee at this point.
I have nothing but appreciation for the entire staff especially the payroll department at Patriot. They are excellent, courteous and most professional in the service that they have rendered to me as a client. When I say that they are so knowledgeable and they never cease to assist no matter how big or small your problem maybe. If all companies operate like the staff at Patriot, the world would be so much better, much better. When a representative picks up and greet you then ask how” May help you”- that’s exactly what they mean. It’s been a great year and I owe it all to Patriot’s staff. Thank you so much. Ms. Givins
I'm a new business owner and my franchise had a trial period with Patriot Software. I still did my due diligence on similar products. Glad I went with Patriot Software. the pricing is competitive and the support is outstanding. Being a business owner, this was a little over my head, but they were there to do some major hand holding to get me set up. Additionally, when I have questions it helps to have a customer code that they can look into your account realtime. Too often we have to repeat the entire situation to multiple people, but Patriot takes care of us from call one. They also have a super helpful 'help' site. easy to search and use for random inquiries
I really enjoy using Patriot payroll. It is straightforward, intuitive, cost effective,, and easy to use. Their support group is excellent, whether using the chat or calling in. They are friendly, knowledgeable, and best of all, based in the US! We use their full service payroll service. I have no more worries about filing taxes. I highly recommend Patriot payroll over their competition any day!!!
The Ottawa Club
Very easy doing payroll and I love the way Patriot takes care of all forms needed for payroll. Overall...EXCELLENT Cathy Gordon Smithfield NC
Patriot Software is simple and easy to use. If you have questions, you are always able to instantly connect to a Patriot representative over the phone. Their customer service is fantastic. Highly recommended!
Great customer service and software. They really listen!
I have been using the software for a few years now and I couldn’t be happier! If I run into a one off situation I just call and they are able to point me in the right direction.
Easy to use and efficient
I just used the payroll program for the first time this week. It went very well for the first time use. I only had a small issue with check printing and your support team was very helpful and solved my issue promptly.
I am thrilled with the Patriot payroll software! Not only are the help desk people friendly and knowledgeable but the software itself is easy to set up and use. So glad my company decided to switch software companies. I would highly recommend Patriot Software!
Great payroll software and very reasonably priced for what you get
Friendly staff, answer all questions, low pressure, feel they are there to help, easy to use software.
We have been using Patriot Software for a few months now and it is extremely user friendly, if you need customer service, they are quick, courteous and knowledgeable. I had a tiny issue with entering time and processing for payment and Patriot Software handled it immediately, kindly and made my life even easier! The excellent customer service, ease of use and fees are amazing and we intend to stay with Patriot Software.
Great Payroll Software for Small Businesses I use this software for a number of small businesses who have straightforward payroll needs. It's very easy to use and reliable. I highly recommend it to people trying to help businesses keep things simple while getting all the services they need.
I was looking for a Payroll solution and found Patriot Payroll. They were very upfront with the cost of their product. You can choose the level of service you want from their basic service or their full service. The setup was very easy to do. So far I am very pleased with how it works and how it has made doing payroll a breeze.
The payroll software is easy to use and the customer service has been very helpful whenever we have had any questions.
I have been pretty happy with using Patriot for our payroll needs for the past couple of months. Set up was pretty straightforward. After that it literally only takes a couple of minutes to complete payroll each pay period. There have been a couple of times when I had questions. Customer service was easy to get a hold of and answered my questions quickly.
Very good program at a very good price.
This software is surprisingly easy and quick to work with. None of that bloated software that takes long time to load and refresh. I also like that fact that Patriot is transparent with their pricing and not trying to upsell everything. Great software and keep up the good work!
Easy to use, great customer service! Patriot has made payroll much easier and headache-free. As my business continues to grow, it's nice to know that I have Patriot as a resource.
This software has made my small family owned business a continued success. I love it and would recommend it to any business whether smaller like ours or a big Business!! 5 stars and a sincere Thank You Patriot from all of us!!
Great product and customer service is SO helpful. If they can’t figure out your problem, they do research and call you back when they have the answer! Great company!
Great Customer Service. Easy software.
Excellent Program System is easy to use, setup was simple and support staff was very helpful. Would recommend to anyone
The most helpful support I have ever received from a payroll company.
Setup was simple with easy to follow directions and prompts. GUI is appealing and well written. So far very happy with my Patriot experience!
I love this software! Easy to use and tech support is always available and so helpful. Would recommend this product.
This is an easy and affordable payroll software. Have not had any issues with our taxes being deposited and filed for state or federal. One less thing to have to worry with.
Exactly what we needed. We are a small startup engineering firm with no one who has any sort of payroll experience. We opted to try Patriot Software, and never looked back. Their system guided us through the initial setup and the bi-weekly payroll is run with just a few clicks of the keyboard. I would highly recommend it.
Setting up payroll was simple, with easy to follow steps.
We are a brand new customer. At this point, we’ve found the customer service “live” call support to be easily accessible and very helpful. We’ve been able to set up our employees and some unique payroll deductions without assistance. The software is intuitive and easy to use.
Very easy to use and significate savings!
Quick response times with accurate information. I am a new user who converted mid year to Patriot. I worked w/ my CPA's bookeeper for years at double the cost and I know that once this is set up completly it will be a time and money savings for me...Great Stuff!!!
We have been using G***o for 6 years and have never been truly happy with their service, the options and their total lack of interest in keeping us as a costumer. We switched to Patriot after reviewing several companies. The Patriot site is US based, very easy to navigate, and they seem truly interested in helping you get set up and started. A big plus is that you can reach them by phone when needed and their phone number is easily located on their website (unlike a few others who make you Google their number).
This program is a great benefit to small companies that ned a dependable way to pay their employees and track their tax related payroll obligations. Easy and straightforward to use. Looked at several other similar products and this one beats them, hands down.
As a first time small business owner with employees, I looked at several companies to assist me with payroll. After reviewing 3-4 others, I could not find a better deal than the one offered through Patriot Software. I was pleasantly surprised at how user friendly the program is but I was still grateful for the greetings and orientation from Patriot staff. They even offer a risk free trial! (I know that sounds like a cheesy commercial but it was a selling point for me!) I would recommend any small business to use Patriot for all of their payroll needs. Kimberly Moret, High Desert Wellness
I'm very excited to use your software - it is new to me as I have used a different company for many years. So far, I have been able to set it up very easily and quickly - your system is user friendly and I figured out how to entry all my employees and their information real easily. I look forward to my first payroll in a couple of days. Thank you for being there for me and for saving me so much money on my payroll preparation. I can't believe I didn't change to you before.
Although I have not yet processed my first payroll the set up as a new customer was easy and flawless. Pricing is excellent and I can't wait to begin my first payroll.