Customers’ Trials & Tribulations
Being in business is not for the faint of heart. Entrepreneurs work hard to make their corner of the world better, but it rarely happens without trials and tribulations.
Regardless, true entrepreneurs fight through every problem and survive. This is why we proclaim…
American Businesses are Patriots!
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Showcase of Trials & Tribulations
Read below what a few of your peers have endured. Better yet, share an interesting hardship and survival story of your own and we’ll send you a $25 Amazon gift card.
We want to hear your stories of hardship and survival. Record a short cell-phone video of yourself describing your tribulation (preferably 2 minutes or less), and send it to us, and we’ll send you a $25 Amazon gift card. Send your video to marketing@patriotsoftware.com.
Patriot’s Stories of Tribulations For starters, below are just a few of Patriot’s early tribulation stories.

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1988 – Hired & Fired Our 1st Employee on the Same Day
Patriot Software, CEO Mike Kappel
In 1988 I called the local high school to send me a senior to be an administrative intern. She showed up. I hired her and put her to work. She was incapable of simple clerical tasks. Six hours later, I fired her.

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1992 – Our Employee Blew Up a Laundromat
Patriot Software, CEO Mike Kappel
My employee took chemical-soaked cleaning rags to a laundromat and caused a dryer fire. I told him never to do that again, and gave him a different procedure for drying our cleaning rags. Behind my back, he ignored my instructions and went to the laundromat again. This time, the gas dryer literally exploded.

1993 – Our Company Was Attacked by a Con Artist
Patriot Software, CEO Mike Kappel
In 1993 (before the Internet was even a thing), there was a con artist operating in Pittsburgh, PA. The con artist copied our sales literature and customer list. He worked anonymously from a PO Box. He phoned my customers, spoke with them, and claimed to be me, the actual owner of my company.

2008 – Sued by a Patent Troll
Patriot Software, CEO Mike Kappel
We have always designed and written our own software. We never copied anyone, ever. In 2008 we received a lawsuit by certified mail. The lawsuit named and attacked: 2 of the world’s largest career sites, and the world’s largest software company, and the world’s largest newspaper company, and a tiny Ohio company owned by Mike Kappel. The lawsuit was from a Patent Troll.