Patriot Software Premium Support Fee Schedule
Patriot Software is pleased to offer free customer support to help you set up your new account, and answer routine questions. You can contact our support department by emailing support@patriotsoftware.com for payroll support, or the tax department (if you have a tax filing question) tax@patriotsoftware.com. Or, try chatting with us in the software or calling us 877-968-7147 between the hours of 9 a.m ET – 7 p.m. ET Monday – Friday.
In the event you need additional in-depth payroll or accounting support over and above our free, routine support, Patriot offers Premium Support. Premium Support fees will be billed in cases where you need us to take the time to make corrections or adjustments to your account. Premium Support fees will be charged to the credit card on file for the account.
| Correction/Adjustment | Premium Support Fee |
|---|---|
| Deposit and file taxes for past or future quarters | $37 for each past or future month |
| Amended tax returns for quarters where Full Service Payroll was active | $100/quarter 1,2,3 $150/quarter 4 |
| Basic, Full Service Payroll, or Accounting data corrections or adjustments | An estimate provided based on complexity |
NOTE: This list may not be all-inclusive. Patriot Software reserves the right to modify this fee schedule at any time, and in accordance with each customer’s particular situation. Direct Deposit processing and correction fees over and above normal procedures can be found in the Direct Deposit Fee Schedule.
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