Payroll Help

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How to Manage Direct Deposit Info in the Mobile App

Coming soon!

Background
You can manage your direct deposit bank information in the mobile app as well as the employee portal. Check out our help article, “Managing My Direct Deposit FAQs,” for more information on how change or add bank information in the employee portal.

In this article:
Adding a new bank account
Editing a bank account
Deleting a bank account
FAQs

  • Tap the profile icon to open your Profile and Settings in the top right corner of your screen.
  • Scroll down to Direct Deposit

Adding a new bank account

  • Click “Add New Account”
  • Complete MFA verification
  • Fill in the required fields:
    • Account nickname (optional)
    • ABA routing number (enter twice)
    • Account number (enter twice)
      đź’ˇImportant: For pay cards/debit cards, use the linked bank account number, not the card number.
  • Account type (Checking/Savings)
  • Deposit Entire Net Pay Into This Account? ”
    •  If this is your first account and you want to deposit your entire net pay into this account, choose “Yes.
      OR
    • No, for a partial deposit. Choose the amount or percentage:
      • Fixed amount specific amount or 
      • Percentage 
      • Remainder

Editing a bank account

*Note: To change the routing number, account number, or account type, you must delete the account and create a new one. 

  1. Click the “Edit” icon at the end of the row of the account you want to edit
  2. Complete MFA verification
  3. Make changes and click “Save”

Deleting a bank account

  1. Click the trashcan icon at the end of the row of the account you want to delete
  2. Confirm deletion

Important: For pay cards/debit cards, use the linked bank account number, not the card number.

FAQs

Q: When Will My Direct Deposit Changes Take Effect? 

Your changes are saved right away, but timing matters! Here’s what you need to know:

  • Changes typically apply to your next paycheck
  • BUT: Your new bank info must be entered before payroll processing begins
  • Important: Once payroll starts running, it’s too late for that pay period

đź’ˇ Pro Tip: Check with your employer about their specific payroll run schedule to plan your changes accordingly. This way, you’ll know exactly when your updates will kick in! 

Q: I don’t see any direct deposit options, why not?

  • Your employer might not have activated direct deposit yet
  • The system only shows direct deposit settings once your company has completed its setup

Simply check with your employer who will be able to tell you when direct deposit will be available.

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