Payroll Help

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Update Your Business Information for the Annual Compliance Review

In this article:

Background

As part of our annual compliance review, we may ask admin users to confirm that your business information is still up to date. If something changed in the past year, use this page to find where to update it in your Patriot account.

Quick reference

What changedWhere to update it
Business address mailing addressSettings > Company Settings > Company Info
Business work addressSettings > Company Settings > Manage Locations
Beneficial ownershipSettings > Company Settings > Beneficial Ownership
DBA, or Doing Business As, nameSettings > Company Settings > Company Info
Nature of your businessEmail: directdeposit@patriotsoftware.com

Updating Your Business Mailing Address

Your business address is the main address listed for your company in Patriot. Keeping it current helps us keep your account information accurate.

To update your business address:

  1. Go to Settings > Company Settings > Company Info.
  2. Click Edit. 
  3. Update your business mailing address.
  4. Click Save.

Updating Your Business Work Location Address

Work locations are your business’s physical places of business used for payroll tax calculations.

  1. Go to Settings > Company Settings > Manage Locations.
  2. Some location address fields may not be editable after the location has been used in payroll. If you can’t edit the address, create a new location with the correct address. See our help article  for more information.

Updating Beneficial Ownership

Beneficial ownership refers to anyone who owns 25% or more of your business. If you are the only owner, please enter your own information if it has not already been added.To view or update beneficial ownership:

  1. Go to Settings > Company Settings >  Beneficial Owner.
  2. Review the ownership information listed, or add owners who own at least 25% of the company as needed. For more information please see our help article.
    1. If no one person owns at least 25% or more of the company, you can check the box that reads “There are no beneficial owners” at the bottom of the of the Beneficial Ownership page. 

Updating Your DBA, or “Doing Business As”, Name

Your DBA is the name your business uses publicly or with customers if it is different from your legal business name.

Your legal business name is the name tied to your FEIN paperwork and federal tax filings. Your DBA, or Doing Business As name, is the name your company uses to do business if it is different from the legal name.

💡If your legal business name changed, contact support so we can help make sure your payroll and tax information stays accurate.

To update your DBA or business name:

  1. Go to Settings > Company Settings > Company Info.
  2. Click the Edit link.
  3. Update the DBA information for your company.
  4. Click Save.

Updating the Nature of Your Business

The nature of your business is the type of products or services your business provides. For example, a restaurant, cleaning service, marketing agency, retail store, or medical office. This field can’t be updated in your Patriot account yet, but we’re working on it.

To update the nature of your business, email directdeposit@patriotsoftware.com
Subject: Compliance Review Nature of Business Update 
and include:

  • Your Patriot account ID
  • Your current business description, if you know it
  • What the business description should be changed to
  • Any other details that help explain what your business sells or provides


FAQ’s

I clicked “Nothing has changed” but realized something did. What now?

No problem. You can still update your business information using the steps in this article. If the change is for the nature of your business, email directdeposit@patriotsoftware.com.

Why are you asking me this?

We periodically ask payroll customers who have banking transactions with Full service payroll or direct deposit to confirm business information as part of our annual compliance review. 

What happens if I don’t respond?

You may continue seeing the prompt until you confirm your information or update what changed. Keeping your business information current helps avoid delays if we need to review your account.

Who sees this information?

Only authorized Patriot team members use this information as needed to support your payroll, direct deposit, and account review.

Can someone other than the admin make these updates?

Only the admin user is prompted to verify information and make the changes for this compliance review. In addition, the Beneficial ownership information can only be accessed by admin users.

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