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Events That Automatically Disable Auto Payroll

In this article:

Background

Certain actions can deactivate Auto Payroll. If that happens, the system will try to run payroll as usual but stop the process. When it does, it will notify all Auto Payroll Admins by email that payroll couldn’t be run automatically.

To manually stop Auto Payroll, please read, “How to Disable Auto Payroll.”

Company Changes That Disable Auto Payroll

  • Failed Collections (Tax/Direct Deposit)
  • Failed credit card charge
  • Company direct deposit becomes “Wire/Instant Payment Only”
  • Missing information for the company
  • Employee payment method changes (i.e. Direct deposit is turned off or on by company)
  • Changing products between Basic and Full Service Payroll, or cancelling either product
  • Enabling a timecard for an employee 
  • Simply Insured health benefits has been enabled for your company

If a change deactivates Auto Payroll, the next time the system tries to run it, the process will stop. Auto Payroll Admins will receive an email letting them know the run didn’t go through.

Once the issue is resolved you can re-enable Auto Payroll. Read “How to Set Up Auto Payroll,” for more info.

Employee Changes That Disable Auto Payroll

  • Adding or removing an employee from a pay schedule used by Auto Payroll
  • Inactivating/terminating an employee in an Auto Payroll schedule with or without a future last pay date
  • Changing the pay frequency for an employee who is in Auto Payroll 
  • Employee pay type (i.e. hourly/salary) change
  • Employee existing pay rate or pay description change
  • Employee who previously had no hours reported in the payroll used for auto pay is assigned time off accrual rules
  • Missing information for an employee
  • Employee removes or adds bank account information for direct deposit

Any of these changes will stop the auto payroll run and send an email to the Auto Payroll Admins to let them know it didn’t go through.

After you run a new “regular” payroll, you can use it as a template to Set Up Auto Payroll again. 

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