Payroll Help

Your Payroll Software questions answered here

View Patriot Invoice Charges to Your Credit Card

Patriot will charge your credit card on a monthly basis for the software you use each month.  Your monthly charge will automatically hit your credit card on the 1st day of the month.

Where can I find my software invoices?

Invoices are paperless but can be downloaded anytime. To see your monthly software charges from Patriot Software:

  1. Go to: Settings > Account Activity > View Billing Activity
  2. Change the date range if needed
    • By default, the report shows transactions from the last 90 days through the next 7 days.
  3. Click “Run Report.”
  4. Sort your results:
    • Click the arrow beside any column header to sort by that column.
    • Click again to reverse the order (ascending/descending).
  5. View Transaction Details:
    • Each Transaction ID in the first column is a clickable link. Select the Transaction ID to open details for that charge.
    • You can save or print the PDF.

Why was my credit card charged after I canceled?

Patriot bills in arrears, which means you use the software first and then pay for it afterward.

Here’s how it works:

  • At the start of each month, Patriot reviews your account activity from the previous month.
  • We calculate how many days your software was active and, if applicable, how many employees you paid.
  • An invoice is then created, and your credit card is charged.

Example: A February 1 invoice covers your software use from January 1–31.

So, if you canceled in January, you’ll still see a final charge in February for the time you used the software before canceling.

 

Your feedback will not receive a reply. If you have a specific issue, please reach out to our support team here.