As an Accounting customer, you have the option to offer payment of your customer invoices by credit card. Patriot Software has partnered with CardConnect, a third party payment processor, to provide you and your customers with a seamless payment experience. If you have questions about setting up a new or existing merchant account, you can reach CardConnect Support directly at 877-828-0720.
Patriot Software does not charge any fees to accept credit card payments, however CardConnect does have a “per transaction” fee schedule, based on the credit card type.
Applying for a CardConnect Account
In order to accept credit card payments in Patriot’s Accounting Software, you must apply for a separate CardConnect account. The application is right inside Patriot Software, and once you are approved, you will be given a login to a separate CardConnect portal, where you can keep track of the credit card payments customers have made, the funding to your bank account, and any credit card fees you have paid.
- Go to Settings > Accounting Settings > Transaction Settings > Credit Card Payments.
- Click the link “sign up using our quick application process.”
- Click “Apply Now.”
There is a three-page credit card payment application that you will complete in Patriot Software, and will be submitted directly to CardConnect.
Page 1: Company Info
The Company Info page is pre-filled with your company information from your Patriot account. Confirm your company information is correct, make any needed changes that you want to be used on the CardConnect application. CardConnect requires your business website address. Click Continue.
Page 2: Owner Info
- Confirm the prefilled Owner name and Email is correct. This is who will be signing the electronic CardConnect application.
- Select the company Organization Type.
- Select the Owner Title.
- Select the Taxpayer Identification Number (TIN) Type on your business Federal Tax Return, either Employer Identification Number (EIN) or Social Security Number (SSN).
- Confirm your business Tax Filing Name.
- Enter the Owner’s home address (not the business address).
- Enter the Owner’s Social Security Number, Phone, Mobile Phone, Drivers’ License Number and State.
- You can save your progress and return later to Transactions Settings to finish, or click Continue.
Page 3: Bank Account Info
This is the bank account that CardConnect will use to deposit the credit card payments and withdraw any fees or chargebacks.
- Enter your Bank Name and select your Bank Account Type.
- Enter your ABA routing number twice and bank account number twice.
You have the option to use a different bank account for any withdrawals. Otherwise, check the box to use the same bank account information for both deposits and withdrawals.
Page 4: Finish Application
You will now need to create an account with CardConnect directly, review the information that Patriot has passed to them, and electronically sign your application directly in the CardConnect portal. Click “Finish Application” go to the CardConnect portal.
After you have submitted your application to CardConnect, you will receive an email notification directly from CardConnect within 24 hours to let you know your approval status. Once your application has been approved by CardConnect, they will provide your login information to your new CardConnect merchant portal. You can also check your application status on your Transaction Settings page in Patriot.
Finish Your Credit Card Settings in Patriot Software
You will also need to finish your credit card payments settings here in Patriot Software.
Go back to Settings > Accounting Settings > Transaction Settings > Credit Card Payments
Keep the Accept Credit Card Payments set to “Enabled.” If you ever want to stop accepting credit cards, you can disable this later.
Automatically add credit card payment link to all emailed invoices? When you mark this “Yes,” this option will be pre-filled to “Yes” at the time you email each invoice. If you don’t want to show the credit card payment link on an individual invoice, you can change this to “No” on an individual invoice. You can also do the reverse and mark this “No” here on Transaction Settings, but change to “Yes” in individual invoice emails as needed.
Receive notifications of successful credit card payments? If you want to receive an email from Patriot each time a customer has successfully paid an invoice with a credit card, mark “Yes.”
Recording Credit Card Transactions
- Choose the asset account to record credit card payments. When a customer has paid an invoice with a credit card, Patriot Software will automatically record the invoice payment for you.
You are now all set to start receiving credit card payments when you email your customer invoices. For more details, see the help article Accepting Credit Card Payments on Customer Invoices.