Patriot's Culture and Core Values

We stand by a set of core values that define who we are and how we operate.

Patriot's Core Values: 1. Be Customer Obsessed 2. Lead With Speed 3. Don't Cut Corners 4. Create a Better Us 5. Follow the Golden Rule and 6. Grow, Be a Leader.

Letter From Patriot's Employees...

We are a tight-knit group of American co-workers filled with grit and determination to provide the nation's most simple and affordable accounting and payroll platform for millions of American businesses and their Accountants. We experienced a very rough startup that we've never forgotten, and we endured many tribulations throughout our journey. But by the grace of God, we grew from a small business to a medium-sized business and eventually to a large business.

So we know the struggles American business owners endure. We know how hard they work every single day, and we admire their grit and determination to improve their corner of the world. They are true entrepreneurs. This keeps us humble and pushes us to make our accounting and payroll software as simple and affordable for them as possible - and support them with a mindset to leave no customer behind!

— Team Patriot

Core Values This is who we are...

Be Customer Obsessed.

In everything we do, we start with the customer and work our way backwards. Our primary focus is how we deliver tremendous value for the American businesses we serve.

Lead With Speed.

We believe in doing things quickly and not being afraid to take big chances. Moving fast and making bold moves is how we stay ahead.

Don't Cut Corners.

We don't skimp on quality. We make sure to own our technologies, development, and operations so that the entire experience is the best it can be.

Create a Better Us.

We're always improving by keeping it simple, saying no to things that don't help our customers, automating what we can, and spending our money wisely.

Follow the Golden Rule.

We treat others how we would want to be treated, disagree and commit, and welcome feedback from anyone, anywhere in the company.

Grow, Be a Leader.

We look for leaders at all levels and always put the customer and team above ourselves. We want to build a pro team of high-caliber players, with high accountability and trust across all individuals.

Patriot Software's Roots

“Patriot's business culture is rooted in lessons learned from America's Greatest Generation — meaning those patriots who survived the Great Depression and sacrificed everything to win WW-II to keep our nation free. My father fought in WW-II and taught me life and business lessons that I call Patriot-isms that I regularly share with my co-workers.” — Mike Kappel, Patriot Software's Founder

"Patriot-isms That Drive Our Culture..."

  1. Integrity is everything.
  2. It's not about us. It's about our customers. We do what's best for our Customers first.
  3. We are an intense software engineering firm. We have a culture of speed and deliver quality and secure software, quickly!
  4. We believe in capitalism, free enterprise, and healthy competition. We compete to win.
  5. We keep our prices lower than most of our competitors. Listen to our and .
  6. Price Shop Payroll
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  7. We set big goals. We never quit. We never give up. We don't make excuses.
  8. Nothing is free. There's no free lunch. We don't feel that “we're entitled” to anything. We work hard. We don't complain. We are thankful.
  9. We hold ourselves accountable to use our God-given talents to their fullest.
  10. Our mantra is to help every customer be successful and “Leave No Customer Behind.”
  11. We are ambitious and deeply motivated to help millions of American businesses and their accountants.
  12. We're doing a good thing here at Patriot. And as Patriot's founder Mike Kappel has always reminded us, “God has His hand on Patriot.”
  13. We make Accounting and Payroll simple. See Patriot-ism #12 TV ad.