Employee Portal Help

Your Employee Portal Software questions answered here

Employee Portal Login



Background

Your employer will send you an email invitation to sign up to use the employee portal.  You will create your own username and password and multi-factor authentication methods (MFA) to access the portal.  If you have not received an invitation, please contact your employer.


I Forgot My Username to My Portal

  1. Go to employee portal login page:  https://www.mypatriot.com/ or www.payrolltime.com
  2. Click “Forget Username?”  
  3. Enter the email address on your record.
  4. Your username reminder will be emailed to you. 
  5. If you don’t remember your email address or need to change it, please contact your employer.  Your employer can change your email address to recover your username, if needed.

I Forgot My Password to My Portal

  1. Go to employee portal login page:  https://www.mypatriot.com/ or www.payrolltime.com
  2. Click “Forget Password?”  
  3. Enter your username and email address on your record.  
  4. Steps to reset your password will be emailed to you.  
  5. Due to security reasons, your employer will not be able to look up or reset your password for you.  
    • Your employer can add or fix your email address, if you’re having issues receiving the reset email.
  6. If you don’t receive an email, please check with your employer to see what email address is used for your portal.

How Do I Change My Portal Password?

  1. Go to employee portal login page:  https://www.mypatriot.com/ or www.payrolltime.com
  2. Click “Manage Login Info” on the Home page.
  3. Click the “Change Password” tab. 
  4. We will email you a verification , aka “magic link”, to the address on file to verify it is you, if you have not already been verified. The magic email link will only work if you’re checking the email from the same device you requested the change in the portal from.
  5. Click the link in the email. You will be redirected to the page to change your password.
  6. Enter your current password and your new password.
  7. Click Save.  

How Do I Change My Portal Username?

  1. Go to employee portal login page:  https://www.mypatriot.com/ or www.payrolltime.com
  2. Click “Manage Login Info” on the Home page.
  3. Click the “Change Username” tab. 
  4. We will email you a verification , aka “magic link”, to the address on file to verify it is you, if you have not already been verified. The magic email link will only work if you’re checking the email from the same device you requested the change in the portal from.
  5. Click the link in the email. You will be redirected to page to change your username.
  6. Click Save. 
  7. You will be automatically logged out and you must log in with your new username. 
    • If a username has already been used, you will see a message to choose another username.

How Do I Change My Portal MFA Methods?

  1. Go to employee portal login page:  https://www.mypatriot.com/ or www.payrolltime.com
  2. Click “Manage Login Info” on the Home page.
  3. Click the “Manage MFA” link on the side navigation.
  4. We will email you a verification , aka “magic link”, to the address on file to verify it is you, if you have not already been verified. The magic email link will only work if you’re checking the email from the same device you requested the change in the portal from.
  5. Click the link in the email. You will be redirected to the page to change your MFA methods.
  6. You will need to have at least two MFA methods on your account.
  7. Click +Add MFA Factor
  8. Select the type of MFA you want to add.
  9. Click “Send Code”. 
  10. We will send an authentication code to the source you inputted. It will expire in 15 minutes.
    • Click the “Resend code” link if needed.
  11. Add the authentication code.
  12. Click Confirm.
  13. After you have more than 2 MFA methods, you will be able to remove a method by clicking the “Remove” link.

Also check out “How to Set Up MFA in the Employee Portal.”

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