Our Support Philosophy

At Patriot Software, we want to help you succeed! We strive to give the help you need in the quickest, most efficient manner, while being efficient in our own offices to help keep your costs as low as possible. Therefore, we offer you three methods of support for our employment software.

Even if you're not an expert, Patriot Software's online products are designed to be user-friendly for businesses of every kind. For example, you don't need to be a payroll professional to use Patriot PAY for your business, and your need for support should be minimal.



Sometimes you need more direction -- for instance, which training articles or videos have the answers you need? Or maybe you've goofed on your payroll, taxes, or time & attendance and need help on how to fix it. Just click the "Help Me" link located at the top right of each page. Fill in the online form with a detailed explanation of your problem, and our support team will be notified you need help!



Occasionally you need to talk to a real person to help you fix a mistake! So if you're still puzzled after searching through our built-in help and emailing us with your question, give us a call!


Our goal is to get you back to business as quickly and efficiently as possible. Therefore, we offer free routine technical support by phone. (We reserve the right to charge a fee -- at a reasonable rate -- if you need help with more complex issues!) If you need to reach us, call (877) 968-7147, Monday-Friday, 8am - 5pm EST.


Ready to give Patriot Software a try? Click here to See It In Action!